Lizzy Maxwell Email & Phone Number

United States

Accurately and efficiently process transactions as a professional teller.Contributing directly to the achievement of sales goals by recognizing opportunities to sell and cross-sell products and services.Opening and closing depository accounts as well as process and fund consumer loans for customers.Communicating with management the on daily and weekly achievement of goals and issues in the branch.Providing support to work for the team with knowledge of products, systems, procedures, and policies.Adhere to bank policies and procedures, including a customer identification program.Developing a consultative selling relationship through personal contact via telephone, mail and appointments with customers.

Little Rock, Arkansas, United States

• Partner with store manager to lead and direct all store activities• Drive business strategies to grow sales, profits and maximize opportunities to generate additionalstore volume/revenue• Analyze business reports, and recommend solutions to positively impact overall store performance• Foster a client-focused team environment by leading by example to drive volume and anticipate clients'needs• Provide exceptional customer service• Investing in associates by building talent and spotting opportunities for growth in the company• Assist in recruitment, attraction, and hiring• Provide formal and and informal feedback to grow associates' customer service skills• Form networking relationships with internal and external peers• Adjust weekly schedules as needed• Support Loss Prevention practices• Execute brand visual standers by merchandising products to maximize sales by product placementand creative style• Drive conversion by product placement and visuals• Understand current market trends and articulate interpretations to clients• Proven ability to recruit, develop, and retain team• Organize, delegate, prioritize, meet deadlines, and follow-up on all store activities

• Response for the entire VSL Lingerie/Apparel department of store• Conduct associate observations and monthly reviews• Drive customer loyalty through brand strategies including credit and customer relationship marketing• Coach associates on company process, procedures and position responsibilities• Operate as front line manager on implementing store functions through staff members• Motivate to sell, maintain store and communicate with team• Effectively manage and control expenses, and review and gain insights of total store results daily,weekly, and monthly and following up with appropriate plan of action to drive sales growth from last year• Complete profit and loss performance reports• Opened and closed store• Trained, developed, and supervised employees• Maintained ongoing relationships with clients• Conduct interviews and process applications for new-hires• Responsible for resolving all customer complaints• Personally demonstrate and coach to Customer First culture by using personal discretion and quicksolutions to exceed customer satisfaction and expectations, with the goal of building a loyal customer-base and increase conversion• Regularly supervised a crew of up to 12 associates, dependent on time of year and amount of in-store traffic• Consistently achieved sales goals on a daily, weekly, and monthly basis• Managed day to day operations, sales and maintenance• Oversaw hiring and training• Advised clients on products to best suit their needs and sharing in-depth knowledge and personaltestimony to maximize sales• Demonstrated excellent people skills in both client and employee relationships

• Follow company policies while testing out brand make-up, fragrance, and skincare.• Efficiently set the beauty department monthly to display new items with best-selling visualmerchandising techniques• Reinforce a customer-centric culture, full of energy, focused on delivering highly satisfied customerexperiences• Conduct associate observations and provide feedback to store manager• Drive customer loyalty through brand strategies including credit and customer relationship marketing• Own and support driving sales results for the beauty category, as well as other departments in store• Demonstrate superior CSL (Customer Sales Lead) behaviors and coaching my team to make andexceed segmented sales goals throughout the day• Count cash drawers• Execute store opening and closing procedures as key holder• Complete daily routine management paperwork• Assign employees specific duties to best meet the needs of the store• Instruct associates on properly handling difficult and complicated sales• Examine merchandise to verify that is correctly priced and displayed• Complete profit and loss performance reports• Train and develop new associates on POS system and sales tactics• Generate repeat business through exceptional customer service• Opened and closed the store at end of shift• Managed day to day operations, sales and maintenance• Managed the sorting and receiving of inventory• Demonstrated excellent people skills in both client and employee relationships

• Sell merchandise to customers, work cash register, perform regular store maintenance, handleshipments• Provide exceptional customer service and work directly with customers to identify their personal needsand wants to help them find products that will best suit them, and make them feel confident aboutthemselves and become loyal customers.• Ensuring the store was fully stocked, clean, and organized at all times up to brand standards• Quickly and efficiently solving any customer concerns or issues• Sell store credit cards to customers• Ability to multi-task in a fast-paced environment.• Completed in-store purchases• Handled in-store returns• Maximized sales transactions• Provided a quick and exceptional customer experience• Answered client and customer questions• Assisted customers with locating items• Restocked shelves• Responsible for resolving all customer complaints• Assisted customers with locating items• Maximized sales transactions