Larissa P. Email & Phone Number

Greater Minneapolis-St. Paul Area

• Provide customer service for clients to satisfy technical needs.
• Coach, train and onboard new members to the work environment.
• Troubleshoot and repair hardware failures for clients.
• Articulate technical concepts and problems to clients in a relatable format.
• Resolve disagreement and work towards solutions that benefit the customer while maintaining company standards.

Greater Minneapolis-St. Paul Area

• Provided clients with awareness of business services, presented solutions and assisted business to business sales.
• Developed others by encouraging teamwork and teaching out techniques in client focus and communication.
• Fostered a team around solving business needs, sales and driving results.
• Build awareness and partnerships on technical solutions for customer’s business needs.

• Prepared, rewrote and edited copy to improve readability, or supervised others who do this work.
• Assisted in laying out material for publication.
• Revised written material to meet personal standards and to satisfy needs of clients and publishers.
• Managed and created content for webpages, blogs and articles.