Larissa P. Email & Phone Number

Greater Minneapolis-St. Paul Area

• Provide customer service for clients to satisfy technical needs.• Coach, train and onboard new members to the work environment.• Troubleshoot and repair hardware failures for clients.• Articulate technical concepts and problems to clients in a relatable format.• Resolve disagreement and work towards solutions that benefit the customer while maintaining company standards.

Greater Minneapolis-St. Paul Area

•Provided clients with awareness of business services, presented solutions and assisted business to business sales.•Developed others by encouraging teamwork and teaching out techniques in client focus and communication.•Fostered a team around solving business needs, sales and driving results.•Build awareness and partnerships on technical solutions for customer’s business needs.

• Prepared, rewrote and edited copy to improve readability, or supervised others who do this work.• Assisted in laying out material for publication.• Revised written material to meet personal standards and to satisfy needs of clients and publishers.• Managed and created content for webpages, blogs and articles.