Senior Product Designer
Current- Part of the Provider Experience Design team- Collaborated with Product and Development to move our platform migration project forward by focusing on user experience enhancements for our feature set and guiding conversation regarding risk, prioritization, and impact. - Redesigned a large feature for providers to understand a member's eligibility and benefits quickly and to reduce calls to the call center.- Supported migrating the design system from Sketch to Figma by rebuilding and refining components, interactions, and documentation based on new standards.