Senior Learning Specialist (Ai, Fsf, Fintech, Dv, Cyber Security)
CurrentACCOMPLISHMENTS:* Generated revenue by leading the FinTech pilot focusing on stakeholder communication and student success.* Led development of improved grading processes by creating templates to increase student satisfaction rates and expedite grading completion.* Improved stakeholder escalation turn-around time by 50% using Salesforce Marketing Cloud and improving communication with instructional staff.* Streamlined auditing grader feedback quality by developing detailed communication and providing regular follow up with students, which has increased grader quality by 10% and improved overall audit processes.