Lauren Lichtenauer Email & Phone Number

United States

Pompano Beach, Fl, Us

Pompano Beach, Fl, Us

Columbus, Us

• Founded Christopher's Promise, a registered non-profit organization that provides children with permanent physical disabilities with adaptive bicycles across the country. • Provided 150+ children with adaptive bicycles since inception across 8 different states. Secure and maintain product and financial partnerships for 10+ years for in-kind donations totaling over $750,000.• Lead and coordinate annual budgeting processes, board preparation and expansion, strategy development and execution, new partnership identification and fundraising, application processing and recruitment.• Jefferson Award Finalist (2016)

Los Altos, Ca, Us

• Lead commercial efforts for Eastern United States to drive adoption and utilization of behavioral/mental health services focused on preventing and reducing dependency on opioids and benzodiazepines. Collaborates closely with ambulatory surgery centers, academic/hospital institutions, and pain management practices to establish programs focused on improving patient outcomes and expanding access to care.

San Jose, California, Us

• Recruited, developed, and retained top sales professionals. Drove accountability to execute on organizational strategy to establish acute enterprise solutions and to create broader opportunities in the chronic/home markets.• Provided strategic direction and coaching to Clinical and Capital Sales Managers to effectively influence and persuade executives and clinicians to establish kidney care service lines in top regional and national IDN’s in OH/TN/KY/WV/NY/PA. Directly responsible for overall regional pipeline health and activity, as well as forecasting and achievement of annual capital and clinical revenue objectives (120% to plan in 2020, 125% in 2021). • Maximized clinical teams to develop and execute account strategies to deliver exceptional customer experience and increase utilization through clinical selling and physician influencing to establish the Tablo technology as the premier solution for all renal replacement therapies in the health system.

San Jose, California, Us

• Fostered cross-functional collaboration to create implementation strategy for new Tablo programs, assembled sales tools, led Quarterly Business Reviews and escalation management protocols for the organization to launch successful and effective clinical programs.• Implemented and increased utilization of Tablo systems by building Tablo programs in the acute and chronic environment. Collaborated with Training, Marketing, and Sales Leadership to ensure proper allocation of training support and to develop a strategy to drive utilization of Tablo systems through nephrology engagement and executive stakeholder development. • Clinical Sales Manager of the Year – 2020; 130% to Plan on Quota Achievement

Dublin, Oh, Us

• Expanded role to include Supplier Engagement and Management teams. Led 15 consultants and account managers responsible for engaging and maintaining relationships with 200+ high-value clients to understand, influence, and maximize participation with SaaS service offering through current state understanding, solution development and implementation. Increased productivity and performance by 70% in 6 months through process refinement and enhanced relationship management practices. • Conceptualized team accountabilities, enhanced standard operating procedures and activities, deployed individual and team metrics, while constructing measurement system to drive overall accountability. Initiated supplier negotiations to understand procurement and order fulfillment processes and systems to capitalize on efficiency opportunities, which increased time savings and profitability.• Coached and trained team members to improve performance management activities and processes within broad supplier portfolio to proactively mitigate challenges or downstream issues. Leveraged and support offshore team to assist with supplier management activities and processes through daily interaction and collaboration.

Dublin, Oh, Us

• Assembled customer facing project management teams of 7 project managers and specialists focused on executing volume driving initiatives for at-risk or under-performing clients. Accountable for identifying improvement opportunities and influencing behavior to empower greater utilization and profitability. Contributed $6.1M gross profit during initial three years. Performed return on investment analysis to justify resource investment. Doubled team resources, while sustaining double digit (12%) customer growth. • Formalized Lean Six Sigma discipline and problem-solving tools to increase visibility of process gaps and efficiency areas. Influenced executive leadership and counterparts to implement new standards to improve business structure. Formalized internal controls to mitigate risk in down-stream processes to increase process quality and performance.

Dublin, Oh, Us

• Established and maintained supplier partnerships through traditional manual or automated process implementations. Successfully engaged several Fortune 500 strategic suppliers, yielding a combined total of $350,000 in gross profit (222% to quota).• Created supplier engagement models and enhanced opportunity prioritization strategies. Designed specific solutions based on supplier needs and conditions, as well as recorded best-practices and procedures.• Explored and launched automated solution to deliver time savings, greater profitability, and increased customer master data integrity for supplier clients. • Conceptualized and executed pilot initiative focused on under-performing customers based on process gaps and improvement opportunities to yield 14% organic growth. Prepared and presented business case for resource reallocation to scale and implement project team, which led to re-purposing 4 full time employees.

Dublin, Oh, Us

• Established and strengthened supplier partnerships through traditional manual or automated process implementations. Successfully engaged several Fortune 500 strategic suppliers, yielding a combined total of $350,000 in gross profit (222% to quota).• Constructed and executed pilot initiative focused on underperforming customers based on process gaps and improvement opportunities to yield 14% organic growth. Prepared and presented business case for resource reallocation to scale and implement project team, which led to repurposing 4 full time employees.