Vice President, Contact Centre
Current• Inbound Credit Card Department Manager • Lead 4 teams with 75 agents operating a 24/7 contact centre for HSBC Taiwan credit card customers.
Aug 2023 - Present
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Leo Lee Email & Phone Number
Vice President, Contact Centre @ HSBC | Leading Contact Center Operations for Customer Satisfaction | HKUST MBA Intake 2024
at
HSBC
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Vice President, Contact Centre @ HSBC | Leading Contact Center Operations for Customer Satisfaction | HKUST MBA Intake 2024
Location
Taipei, Taipei City, Taiwan, Province of China
Company size
Who is Leo Lee? Overview
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Quick answer
Leo Lee is listed as Vice President, Contact Centre @ HSBC | Leading Contact Center Operations for Customer Satisfaction | HKUST MBA Intake 2024 at HSBC, a with 192615 employees, based in Taipei, Taipei City, Taiwan, Province of China. AeroLeads shows a matched LinkedIn profile for Leo Lee.
Leo Lee previously worked as Vice President, Contact Centre at Hsbc and AVP, Branch Sales Head at Hsbc. Leo Lee holds Master Of Business Administration - Mba from 香港科技大學.
Company email context
Email format at HSBC
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HSBC
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Profile bio
About Leo Lee
At HSBC, our team thrives under my leadership in the Contact Centre, where we consistently enhance the credit card customer experience. Currently pursuing an MBA at HKUST, I apply cutting-edge business strategies to our operations, championing digital transformation and customer service excellence.With a foundation in finance and accounting from National Taiwan University and marketing insights from Stockholm University, I am committed to driving HSBC's growth with innovative customer solutions.
Current workplace
Leo Lee's current company
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Hsbc
4 roles
Leo Lee work experience
A career timeline built from the work history available for this profile.
Avp, Branch Sales Head
• Managed a sales team of 13 Relationship Managers in one of our flagship branches in Taipei.• Cultivated Relationship Managers' expertise on wealth planning and product knowledge.• Ranked 1st in terms of sales productivity among 12 competitors in 1Q 2023.
Jun 2022 - Jul 2023
Manager, Customer Proposition
• Project Management • Customer Acquisition • Digital Onboarding Journey• Strategic Implementation
Dec 2020 - May 2022
Management Trainee
• Credit Card Product Management• Personal Loan Product Management• Business Risk & Control Management • Customer Relationship Manager• Risk Management 2mos STA
Jul 2018 - Nov 2020
Team & coworkers
Colleagues at HSBC
Other employees you can reach at hsbc.com. View company contacts for 192615 employees →
LG
Lydia Griggs
Colleague at HsbcGreater London, England, United Kingdom
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KG
Katy German
Colleague at HsbcLeeds, England, United Kingdom
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VT
Vladimir Teichberg
Colleague at HsbcNew York, United States
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MG
Monika Gurvich, Esq
Colleague at HsbcTrenton, New Jersey, United States
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SM
Suneetha Margam
Colleague at HsbcGreater Hyderabad Area, India
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JI
José Isaías Castillo Juárez
Colleague at HsbcXochimilco, Mexico City, Mexico
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EM
Erika Montserrat Mota Quintanar
Colleague at HsbcMexico City Metropolitan Area, Mexico
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ME
Mert Erdem
Colleague at HsbcIstanbul, Türkiye, Turkey
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RQ
Rodrigo Quitral
Colleague at HsbcChile
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AD
Antonio Daniel Daniel Só
Colleague at HsbcBrazil
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Lydia Griggs
Colleague at HsbcGreater London, England, United Kingdom
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KG
Katy German
Colleague at HsbcLeeds, England, United Kingdom
View →
VT
Vladimir Teichberg
Colleague at HsbcNew York, United States
View →
MG
Monika Gurvich, Esq
Colleague at HsbcTrenton, New Jersey, United States
View →
SM
Suneetha Margam
Colleague at HsbcGreater Hyderabad Area, India
View →
JI
José Isaías Castillo Juárez
Colleague at HsbcXochimilco, Mexico City, Mexico
View →
EM
Erika Montserrat Mota Quintanar
Colleague at HsbcMexico City Metropolitan Area, Mexico
View →
ME
Mert Erdem
Colleague at HsbcIstanbul, Türkiye, Turkey
View →
RQ
Rodrigo Quitral
Colleague at HsbcChile
View →
AD
Antonio Daniel Daniel Só
Colleague at HsbcBrazil
View →
3 education records
Leo Lee education
Master Of Business Administration - Mba
Bachelor Of Business Administration (B.B.A.), Double Major In Finance And Accounting, 4.1/4.3
Exchange Programme, Marketing, 3.7/4.0
FAQ
Frequently asked questions about Leo Lee
Quick answers generated from the profile data available on this page.
What company does Leo Lee work for?
Leo Lee works for HSBC.
What is Leo Lee's role at HSBC?
Leo Lee is listed as Vice President, Contact Centre @ HSBC | Leading Contact Center Operations for Customer Satisfaction | HKUST MBA Intake 2024 at HSBC.
Where is Leo Lee based?
Leo Lee is based in Taipei, Taipei City, Taiwan, Province of China while working with HSBC.
What companies has Leo Lee worked for?
Leo Lee has worked for Hsbc.
Who are Leo Lee's colleagues at HSBC?
Leo Lee's colleagues at HSBC include Lydia Griggs, Katy German, Vladimir Teichberg, Monika Gurvich, Esq, and Suneetha Margam.
How can I contact Leo Lee?
You can use AeroLeads to view verified contact signals for Leo Lee at HSBC, including work email, phone, and LinkedIn data when available.
What schools did Leo Lee attend?
Leo Lee holds Master Of Business Administration - Mba from 香港科技大學.
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