Laura Murphy Email & Phone Number

Greater Chicago Area

Woodridge, IL

• Recent customer profiles:
• Microsoft Security Suite implementation for infrastructure manufacturer (Netrix)
• Office 365 Modern Workplace / EUC design/implementation for international medical device manufacturer (Netrix)
• Customer facing portal release management for large health care organization -Waterfall => Agile/SCRUM transformation; business/IT liaison; release and delivery management; software development management, SDLC (HCSC)
• Fulfillment system release management for large pharmacy retailer -Release management; software development management, SDLC (Walgreens)
• Messaging platform migration for various midsize and large corporate concerns -Office 365, Exchange, messaging hygiene, MDM (Slalom)

Chicago, IL

My role here as Senior Manager, Business Solutions Lead provided a leadership bridge as the IT organization underwent significant change. I shepherded several teams through a Waterfall-to-Agile transformation, focused on maintaining communications to key partners and players in the organization. As teams came up to speed on the new tools and technologies.

Chicago

• I am a problem solver on the Business Advisory Solutions team in Chicago.
• I identify risk and work with the people who care about it to contain and resolve
• I break down barriers between silo'd groups
• I find and fill gaps in leadership and drive progress
• Sometimes I find things that make people mad, and that's okay
• I help you define and drive to success

Manage multi-customer, geographically disperse account baseWork with clients to assess business requirements, conduct needs analysis and determine correct solutionInitiate opportunities and follow through to closeMaintain visibility into project through executionFollow up with external and internal resourcesMonitor and maintain customer satisfactionManage.

Manage multiple projects across disparate client organizationsManage multiple internal and external resourcesIdentify risk and develop mitigation plansMaintain project plans, budgets and status updatesCommunicate with multiple levels of staff and management

Spear-headed and developed burgeoning multi-faceted service line at international boutique technology consulting firmHead up enterprise desktop planning, design and implementation efforts for a dozen major US law-firms and corporate entitiesLead client-side design efforts including project plans, o/s design, application configuration, policy guidance, and.