Lloyd Patel Email & Phone Number

Durban Area, South Africa

Durban Area, South Africa

Durban Area, South Africa

• Gather business requirements and objectives• Analyse technical needs, requirements, and state of the network’s infrastructure design, integration, and operations.• Presentation and Technical Overview (Blueprint) write-ups (Including presentation thereof)• Generate / respond to RFP, RFI, RFQ documents• Recommend advantages and disadvantages as well as cost effectiveness of the solution proposed• Advocating for the necessary business investments to support the deployment… Show more • Gather business requirements and objectives• Analyse technical needs, requirements, and state of the network’s infrastructure design, integration, and operations.• Presentation and Technical Overview (Blueprint) write-ups (Including presentation thereof)• Generate / respond to RFP, RFI, RFQ documents• Recommend advantages and disadvantages as well as cost effectiveness of the solution proposed• Advocating for the necessary business investments to support the deployment, Communicate the role and value of the network to the organization and present the business case for technology investments.• Architecting and maintaining Security, WAN, LAN, Cloud and Virtual environments• Develop an in-depth understanding of ISP core/backbone infrastructure• Engage with stakeholders on various levels• Scoping of hardware and resource requirements (Routing, Switching, Computing, Cloud)• Relationship management• Ongoing assessment of existing architecture to identify technological advancement opportunities• Continually update understanding of business and technology status and objectives and respond to strategic design requests as the business evolves.• Manage process flow from design through implementation and finally to support handover Show less

Durban Area, South Africa

• Solution Selling• Proofing of solution sales documents to ensure that all the clients business requirements have been properly documented by all parties concerned.• Attend client meetings with Account Managers to establish client requirements• Convert Requirements into comprehensive technical solutions within the limitations of the client’s budget. Formulation proposals and the presentation of these to stakeholders and key decision makers.• Pre and post-sales… Show more • Solution Selling• Proofing of solution sales documents to ensure that all the clients business requirements have been properly documented by all parties concerned.• Attend client meetings with Account Managers to establish client requirements• Convert Requirements into comprehensive technical solutions within the limitations of the client’s budget. Formulation proposals and the presentation of these to stakeholders and key decision makers.• Pre and post-sales support• Keeping up to date with Technological advancements and Competitors product offering to maintain a competitive edge.• Building and maintaining relationships with Vendors, partners and clients• Cisco and Microsoft consultation to clients• Record and maintain solution diagrams.• Attend Post Sale meetings in order to handover Solution design to the implementations teams.• Respond timeously to technical assistance requests by the sales and product development teams.• Sourcing of supplier quotes Show less

1. Planning, design, implementation & administration of network infrastructure.a. Windows 2003 Enterprise Servers & Domain Controllersb. Exchange Server 2003 / 2007c. Active Directory, DNS, DHCPd. HP Procurve Networking / VLAN’se. HP Wireless Networkingf. SAN (Basic)g. QOS on Sitara and Expander devicesh. Symantec Backup Exec & HP Data Protecti. Cisco Routing Equipmentj. Trend Micro antivirus systems and SPAM management systems.k. VOIP on CIC… Show more 1. Planning, design, implementation & administration of network infrastructure.a. Windows 2003 Enterprise Servers & Domain Controllersb. Exchange Server 2003 / 2007c. Active Directory, DNS, DHCPd. HP Procurve Networking / VLAN’se. HP Wireless Networkingf. SAN (Basic)g. QOS on Sitara and Expander devicesh. Symantec Backup Exec & HP Data Protecti. Cisco Routing Equipmentj. Trend Micro antivirus systems and SPAM management systems.k. VOIP on CIC (Interactive Intelligence)l. Security and Patch management, Firmware Updates, Group Policiesm. Backup Electrical systems (UPS & Generator)n. Cablingo. Remote management of multiple sites. (KZN, Namibia and Botswana)2. General upkeep of IT infrastructure, management of contractors etc3. System Health Monitoring and Reporting, Including the development of comprehensive reports4. Desktop and End User Support5. Hardware Repairs (Desktop, Server and Network) Show less

• Team Leader• First Line support of all Microsoft related products• User Admin• Call Logging and incident management on Remedy Action Request System• Desktop Support• Server Support / Monitoring / Management • Backup administration• Network Monitoring and Management• Planning• Web designTARGETS• Provide telephonic assistance to clients offsite / Remote Assistance• Monitor and Manage clients infrastructure remotely using Unicenter Tng and… Show more • Team Leader• First Line support of all Microsoft related products• User Admin• Call Logging and incident management on Remedy Action Request System• Desktop Support• Server Support / Monitoring / Management • Backup administration• Network Monitoring and Management• Planning• Web designTARGETS• Provide telephonic assistance to clients offsite / Remote Assistance• Monitor and Manage clients infrastructure remotely using Unicenter Tng and MOM• Incident management, Troubleshooting and Fault reporting• Development and maintenance of Intranet site Show less

Education record

Education record