Delivered numerous RFP responses to reseller partners for Cloud opportunities resulting in $multi-million contracts. Deliverables include end-to-end solution design, pricing, migration plans and documentation packages.• Architected on-premise, hybrid and UCaaS and CCaaS solutions supporting customer’s modernization objectives.• Customized hardware and software proposal packages for reseller partners. Aligned with professional services specialists for maintenance/support pricing including cost accounting and margin analysis. • Reduced training costs and specification errors while improving on-time performance and customer satisfaction through mentoring of reseller partners and co-workers.

Prepared sales proposals for large new communication systems and complex IP upgrades and conversions. Identified all hardware, software and services to contribute to $100M+ annual revenue. • Engineering liaison to Product Management team that developed a secure, SIP communication system from the ground up. Collaborated on product design specs and components. Reviewed documentation for accuracy and engineering readiness. • Subject Matter Expert (SME) support of peers, customers, Product and Project Managers, Equipment Engineers and install and support teams.• Collaborated on RFx responses, crafted Statements of Work, prepared compliance and responsibilities matrices, led site surveys and feasibility studies.

Engineered VoIP modernization projects consistently exceeding annual revenue targets. Provided end-to-end support from design through implementation phases.• Produced Customer Input Questionnaires (CIQ) and hardware specifications for Nortel voice switching projects including complex IP conversions and new communications solution designs.• Identified potential problems with sales proposals and recommended solutions to increase profit margins and save customers money.