Accomplished communications executive with more than 20 years of experience leading digital and print communications for a world-class education organization. Exceptional communicator. Creative problem solver. Skilled people manager.EXPERTISE: Strategic communications, change management, program management, leadership, writing for print and digital channels, editing, content development, email marketing, hiring great people, staff supervision, staff development, team-building, coaching, mentoring, collaboration, containing issues, continuous improvement, brokering consensus, building relationships, attention to detail, finding cost savingsHIGHLIGHTS:- Program communications leader for the Advanced Placement (AP) Program’s biggest and most important changes of the last two decades, including contingency digital exams, fall exam registration and full-year instructional supports, and online score reporting. I helped the organization meet or exceed its targets, while getting large and diverse groups of stakeholders to embrace new products, policies, and procedures.- Nearly $5 million in one-time and recurring publications cost savings during my tenure.- Helped grow one-person function into a 13-person department; promoted multiple staff to senior director level.- Earned company-wide College Board Values Award for exemplifying the core value of teamwork.KEY EXPERIENCES:- Ascended through 5 job levels, occupying 7 different positions; demonstrated ability to replace myself as my job responsibilities expanded- Reported directly to my division’s senior vice president (and executive leadership team member) for nearly four years; served on the division’s senior leadership team as a functional unit and department head- Developing women leaders: promoted female staff numerous times; female staff have earned internal awards for their contributions and leadership- Managing communications staff, creative staff, and publishing staff- Process management and improvement; I hired the team’s first program manager to stand up processes, tools, and reporting for our slate of work- Annual, cyclical work and large, cross-functional projects; helped support change management with both types of work- Hiring and managing vendors, including writing SOWs; significant experience delivering high-volume work through internal service units- Serving as a mentor for a yearlong mentoring pilot- Presenting program updates at conferences and internal events- Web content writing and management, email marketing tools and tactics, publications development
Listed skills include Editing, Copy Editing, Content Development, Program Management, and 46 others.