Lucas Andrade Email & Phone Number

Dublin, IE

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

- Facilitating support, training, and shadowing sessions for new hires, ensuring analysts are well-prepared for their roles and proficient in using complex tools in alignment with company standards.- Conducting daily audits on internal systems, applying Root Cause Analysis (RCA) to error analysis and providing constructive feedback to respective teams..

Dublin, County Dublin, Ireland

- Investigating, reproducing and reviewing advertising issues, as reported by customers' accounts, and escalating to engineering when necessary for further troubleshooting or debugging. Developing and maintaining internal documentation for recurring issues.- Utilizing SQL skills to analyse and extract data from databases, as well as integrating third-party.

Dublin, County Dublin, Ireland

- Collaborate as part of a team to deliver the daily banking requirement to our customers. Delivering excellence in customer care and outstanding service. - Responding to customer inquiry listening to calls, quickly assessing the customer’s needs and/or issues to deliver the most appropriate solution. - Collecting customer information and inputting data.

Dublin, County Dublin, Ireland

- Delivering exceptional customer service; providing friendly, efficient and hygienic service to all staff in a professional and courteous manner.- Assisting with meal preparation; greeting and welcoming guests to events.- Checking with customers to ensure that they are enjoying their meals and take action to correct any problems.

São José Dos Campos, São Paulo, Brazil

- Teaching basic English to students from Children to adults with Callan Method. Strong need to exercise patience and ability to understand and inspire confidence in students.- Participating in meetings to gain an understanding of the school objectives and activities, and assisting with projects for students, contacting parents when necessary.- Help.

São José Dos Campos, São Paulo, Brazil

- Helping the teacher in the classroom with the students as well as teaching replacement classes for study groups and applying exams. - Constantly improving my knowledge of the English language with daily classes and creating lesson plans and instructional materials for students of different skill levels and age groups. - Attending professional development.

São José Dos Campos, São Paulo, Brazil

- Assisting the IT team with day-to-day technical support for end-users, including troubleshooting hardware, software, and network issues.- Learning and assisting with maintaining and updating the organisation’s hardware, software, and network infrastructure. - Assisting with the setup and configuration of new hardware and software for end-users.- Learning.

Bachelor Of Science - Bs, Computer Science

Diploma Of Education, Sport Nutrition

High School Diploma, High School/Secondary Diplomas And Certificates