Founded an e-commerce solutions business specifically focused on the Amazon and Walmart platforms to provide brands, sellers, and distributors with strategies and solutions to increase customer awareness, sales, and profits. Utilized improved SEO, targeted online advertising, SSM, and competitor and market research.

I brought a proven track record of success in driving strategic initiatives, optimizing technology operations across divisions and locations, and delivering impactful results. I collaborated with my fellows on the senior leadership team to establish the internal structure and business model of the company, ensuring operational readiness by guiding the setup and implementation of necessary hardware and software assets.One of my key strengths lies in project management, as I successfully led the completion of over 60 tactical projects across multiple stages of a strategic plan. By providing insightful guidance and leveraging the expertise of my IT team, we consistently delivered projects on time and under budget, showcasing our strong planning and execution capabilities.Furthermore, I demonstrated the ability to achieve significant cost savings. Over a span of three years, I successfully reduced IT costs by over 15% year-over-year through effective vendor negotiations, system optimizations, the implementation of a shared services model, and the strategic transition of services to the cloud-based AWS platform. I prioritized data security, operational efficiency, and seamless technology transitions. I successfully directed the physical migration of the corporate data center and headquarters, resulting in improved data utilities and lower overall costs, while staying under budget and ahead of deadlines. Additionally, I streamlined operations by consolidating vendors and outside contractors, enabling larger discounts for all departments, and simplifying billing processes.I mentored, guided, and led highly motivated and energetic IT teams comprised of programmers, support technicians, and interns. Through my willingness to continue to learn and listen to team members, I cultivated a culture of collaboration and efficiency, resulting in consistent project delivery within the established timeframes and budgetary constraints.

Provided technical consulting services for small business clients. Key areas included: remote & onsite troubleshooting and fault isolation support of CRM, POS, and database systems. Often acted as a go-between for clients and vendors to relay technical specifications in an easily understandable manner.

Key role responsibilities included:Departmental budget management, policy & planning, personnel management, network & systems support and installation, security compliance, server administration (EMAIL, WEB, ERP, DATABASE, DNS FINANCIAL,), network performance analysis, firewall & VPN management, telephone and VOIP installation and support, SQL reporting, user training, and disaster recovery.

Provided tier I end-user support through a ticketing system and 24/7 on-call availability. Support included networking, PC, server, ERP, and remote office and asset services.

Proposed, created, and maintained the college website, departmental pages, and online course catalog. Utilized HTML, PHP, Pearl, and CSS.

General PC, peripheral, and network support for college staff and students in multiple computer labs and offices.

Deployed as an Army engineer in extreme environments to accomplish mission-critical jobs while working with a multi-national team to secure critical assets in hostile environments. Learned leadership and project management as a team member and NCO.