Elizabeth Meitner Email & Phone Number

United States

• Ensure the successful implementation of multiple system integrations at the Healthcare EHR and Practice Management Vendor level.• Rapidly learn and assume the role of Subject Matter Expert (SME) for each new 3rd party vendor system integrated with Intelichart.• Define initial requirements to the development team for functionality in the vendor systems.• Map out equivalent functionality in Intelichart suite of products with vendor systems.• Manage the gathering process of… Show more • Ensure the successful implementation of multiple system integrations at the Healthcare EHR and Practice Management Vendor level.• Rapidly learn and assume the role of Subject Matter Expert (SME) for each new 3rd party vendor system integrated with Intelichart.• Define initial requirements to the development team for functionality in the vendor systems.• Map out equivalent functionality in Intelichart suite of products with vendor systems.• Manage the gathering process of requirements and details for successful implementation of enhancements, new functions, and new product integration.• Coordinate with UX/UI, development, and product management on specifics.• Run meetings for tech reviews, sizing, and product requirements to add to development cycles and meet deadlines for customer promises and better user experiences.• Train internal staff on new enhancements, products, or fixes for each release to prepare the Professional Services team for customer training. Show less

Wichita, Kansas Metropolitan Area

• Created and implemented new Utilization Department. • Corrected billing processes to create an increase in revenue of over $1M for the current fiscal year.• Decreased days to file from over 82 days to less than 14 days, increased clean claim rates from 85% to 99%.• Responsible for interviewing, hiring, performance reviews, disciplinary action for staff.• Responsible for learning, obtaining certifications and facilitating training for all staff roles for the organization.… Show more • Created and implemented new Utilization Department. • Corrected billing processes to create an increase in revenue of over $1M for the current fiscal year.• Decreased days to file from over 82 days to less than 14 days, increased clean claim rates from 85% to 99%.• Responsible for interviewing, hiring, performance reviews, disciplinary action for staff.• Responsible for learning, obtaining certifications and facilitating training for all staff roles for the organization. Obtained all 3 available certifications with in first 6 months of hire date.• Responsible for creating best practice workflows and writing documentation and facilitate training via electronic methods or on site.• Maintain proper fee schedule, review reimbursement rates and payer contracts to ensure proper payment is received for services rendered.• Responsible for negotiations with Payers on reimbursement rates.• Organize and train staff on proper credentialing of all licensed staff with payer resources. Maintaining rosters and facility licensure for payers.• Monitor denials, KPI’s, days in AR, collections from client/patient and from payer resources.• Reports directly to the CEO Show less

Newton, Kansas, United States

Wichita, Kansas Area

• Support and Training of Phoenix Ortho software and 3rd Party Partners for all clients and internal staff.• Leads, maintains and facilitating frequent Webinars for Customers and internal staff.• Achieved CEHRT guidelines for meeting Quality and PI measures of MACRA/MIPS.• Assistance for staff at clinics with actual attestation and/or file submissions to QPP.• Create, maintain, and review knowledge base documentation, software workflow processes and usage. • Write and… Show more • Support and Training of Phoenix Ortho software and 3rd Party Partners for all clients and internal staff.• Leads, maintains and facilitating frequent Webinars for Customers and internal staff.• Achieved CEHRT guidelines for meeting Quality and PI measures of MACRA/MIPS.• Assistance for staff at clinics with actual attestation and/or file submissions to QPP.• Create, maintain, and review knowledge base documentation, software workflow processes and usage. • Write and maintain internal staff use documentation using, setting up and troubleshooting 3rd party products.• Provide support and assist in resolving issues for staff and customersf on all products offered.• Advised development team for regulation changes.• Main coordinator for Team in obtaining 2015 CEHRT and quarterly reports to Drummond• Reports direct to CIO. Show less

Wichita, Kansas Area

Wichita, Kansas Area

• Organized and implementation of EMR software for 13 physician/10 PA practice.• Manage staff in medical records, transcription, and IT.• Responsible for all A/P for clinic.• Back up for time and attendance for payroll.• Training new staff on Practice Management and Phoenix Ortho EMR software packages.• Monthly reports to administrator for patient counts.

Wichita, Kansas Area

• Responsible for working all collections using online work lists created by the practice management software.• Take incoming billing phone calls from patients, insurance companies, medical facilities, or vendors.• Set up payment arrangements with patients to keep accounts in current standing and take credit card payments over the phone and post them to patient accounts.• Research and process all refunds to patient’s or insurance carriers.• Responsible for working old claims… Show more • Responsible for working all collections using online work lists created by the practice management software.• Take incoming billing phone calls from patients, insurance companies, medical facilities, or vendors.• Set up payment arrangements with patients to keep accounts in current standing and take credit card payments over the phone and post them to patient accounts.• Research and process all refunds to patient’s or insurance carriers.• Responsible for working old claims, contacting insurance carriers to get resolution or payment on claims.• Call to verify coverage and benefits for services provided in the office.• Responsible for staff credentialing of physicians and physician assistants with facilities and insurance companies.• Organize and keep critical updates and confidential documentation for credentialing.• Back up for the Business Office Manager when out of the office doing daily balancing and claims submissions and closing the day.• Cross-trained to work with other business office personnel to back up when anyone is absent. Show less

Wichita, Kansas Area

Sales at home games; inventory management; accounting reports to corporate office; manage 2-6 staff

Wichita, Ks

Sales at each home game; inventory management; manage 2-6 staff members; accounting reports to corporate office

Work with staff and students to aid in retrieving student records, transcripts, etc.Assist Registrar with all aspects of enrollment of new students, or withdrawn students. Including data entry of all student information into Skyward Database.Maintain student records in online database using Skyward software.Verify student enrollment with state records received by building principle.Answer incoming calls from vendors, students, parents or other district staff and transfer as… Show more Work with staff and students to aid in retrieving student records, transcripts, etc.Assist Registrar with all aspects of enrollment of new students, or withdrawn students. Including data entry of all student information into Skyward Database.Maintain student records in online database using Skyward software.Verify student enrollment with state records received by building principle.Answer incoming calls from vendors, students, parents or other district staff and transfer as necessary.Update student attendance records as calls come in to report absence or late students.Check students or guests into buildingMail distribution to all staff members in building from US Mail service or inter-office mail.Maintain website updates, changes using School Center software.Responsible for collecting articles and data then creating the online monthly newsletter for the building using Constant Contact. Show less

Work with staff and students to aid in any issues with all computer hardware including, but not limited to, projectors, printers, VCR/DVD players, laptops and desktop computers, Xerox printer/copier/fax machines.Contact vendors for support, replacements parts or warranty work. Do installation of replacement parts as necessary.Manage users in Active Directory, create, change or delete user profiles, change/update user passwords.Responsible for maintaining a multimillion-dollar… Show more Work with staff and students to aid in any issues with all computer hardware including, but not limited to, projectors, printers, VCR/DVD players, laptops and desktop computers, Xerox printer/copier/fax machines.Contact vendors for support, replacements parts or warranty work. Do installation of replacement parts as necessary.Manage users in Active Directory, create, change or delete user profiles, change/update user passwords.Responsible for maintaining a multimillion-dollar inventory database using Microsoft Access.Change toner cartridges, printer drums and various other parts or troubleshooting on multiple model printers as needed or requested.Document all steps, including time, how the issue was resolved or fixed, in troubleshooting or solving an issue using Track-It Software database.Director of System Training & Show less

Manage all Credentialing for new and existing physician practices of all specialties.Use CAQH online database for managing data.Work with staff to improve knowledge using PulsePro software and find ways to increase work flow and efficiency in their daily tasks.Manage database within the practice management system software including Insurance, CPT, ICD-9, physician and all master tables.Entering all major insurance payer fee schedules to ensure proper reimbursement and monitor… Show more Manage all Credentialing for new and existing physician practices of all specialties.Use CAQH online database for managing data.Work with staff to improve knowledge using PulsePro software and find ways to increase work flow and efficiency in their daily tasks.Manage database within the practice management system software including Insurance, CPT, ICD-9, physician and all master tables.Entering all major insurance payer fee schedules to ensure proper reimbursement and monitor status through the software and reporting tools.Responsible for month closing, all reports, patient statement generation, electronic claim files set up, testing and any issues with files with new rules applied using CMS 1500 and ANSII formats.Responsible for all credentialing for 43 physicians with all payers and online updates using CAQH online. Show less

Training, assist in business office with payments and charges, work with office manager to work on more efficient ways to use software to assist in daily tasks.

Manage staff by giving assignments and ensure due dates are met to adhere to timeline.Responsible for creation of, implementing and training a new employee product training to enable the knowledge, skills and capabilities to do their job efficiently.New Hire Orientation of medical benefits, company history, policies and procedures.Create and organize a Continuing Education Class schedule with all regional offices for users.Responsible for selecting, assigning and organizing the… Show more Manage staff by giving assignments and ensure due dates are met to adhere to timeline.Responsible for creation of, implementing and training a new employee product training to enable the knowledge, skills and capabilities to do their job efficiently.New Hire Orientation of medical benefits, company history, policies and procedures.Create and organize a Continuing Education Class schedule with all regional offices for users.Responsible for selecting, assigning and organizing the presentations at Annual User Group Meeting.Work with development and QA departments to obtain knowledge on new products to enable department to create online help and eLearning for employees and customers.Organize and schedule training for employees on new products, product enhancements to ensure understanding prior to general release to our customers.Organized and piloted the roll out of an LMS (Learning Management System) to employees and prepare for roll out to customers. Show less

Developed curriculum to conduct classroom training on product features and functions in a hands-on format for 12 to 16 users.Estimation of schedules, timelines, and resource requirements using Microsoft Project for a successful implementation for up to 350 users and multiple locations.Acted as liaison between the customer and the development teams.Initiated follow-up visits to maintain customer relationships and utilization reviews of product use.Implemented ideas to increase… Show more Developed curriculum to conduct classroom training on product features and functions in a hands-on format for 12 to 16 users.Estimation of schedules, timelines, and resource requirements using Microsoft Project for a successful implementation for up to 350 users and multiple locations.Acted as liaison between the customer and the development teams.Initiated follow-up visits to maintain customer relationships and utilization reviews of product use.Implemented ideas to increase revenue, operation income and cash flow for the clients.Responsibilities included the installation, configuration and maintenance of software with minimal or no customer impact.Mentored and trained other Project Managers to enhance project management skills and capabilities.Conducted Continuing Education classes for users, and presentations at Annual User Group Meetings.Increased personal knowledge of applicable product applications via training, documentation or self-study.Received escalations from first tier support as issues arose, reported to QA department and assisted with the analysis and resolutions of problems. Show less

Post insurance and patient payments, balancing daily, post charges, file claims, send patient statements, month closing, did research and presentation to Dr. for new medical coverage for employees, organized all A/P for accountant.

Evening collections of accounts that were 30-60 days past due, worked with full time staff to assist with 90+ days past due by calling customers to set up payments or work with them on paying account current.

Wichita, Kansas

Customer Service call center taking incoming patient call to correct billing errors, filing insurance, assist A/R department with credit and debit posting.