Lisa Marshall Email & Phone Number

Member of a team responsible for integrating two policy administration systems as a result of recent aquisition.

Coordinated and implemented Enterprise Reporting Strategy.Worked with Executive Team to identify key financial and operational performance metrics for monitoring the 'health' of the enterprise.Developed & designed strategy to deploy OLAP cubes for executive team enabling high level analysis across multiple dimensions promoting and delivering 'One Version of Truth'.Ensured the quality of information that measured the financial and operational performance of the company by making sure the data was accurate, timely, relevant, complete, understood, and trusted.Coordinated and identified additional data requirements to be included in the enterprise datawarehouse.

Served as a liason between IT and Operations, reporting to the Chief Operating Officer, to identify opportunities to improve system capabilities and business processes that would result in operating efficiencies and cost savings to the company.

Recruited, hired and lead technical team responsible for implementing a new integrated enterprise application (policy administration, claims management, accounts receivable, accounts payable, and regulatory reporting), including a complete conversion of historical data from two legacy systems.Coordinated and managed ongoing support from vendor.Intiated the implementation of tools for managing source code and software change requests.Lead and directed project team comprised of functional business process owners to ensure a successful implementation of all business processes.The new system enabled our company to diversify our risk and expand into new markets, growing our market from a single state carrier to providing coverage in 14 core states.

Directed staff of 80 employees with 4 direct reports for a 24 hour, 7 days a week call center.

Mba Program

Ba, Economics