• Managed tech support teams for two enterprise restaurant clients, working with executives and partners to enhance vendor product features, optimize service delivery, and streamline digital platform growth, driving a net 63% increase in digital sales.• Identified and resolved product issues in DoorDash and Olo by leading vendor calls and leveraging customer feedback and data, resulting in a 26% reduction in order cancellations and an 8% decrease in operational errors.• Developed and implemented six standardized practices to optimize operations based on customer feedback and root-cause analysis, with detailed playbooks provided for executive and operational teams.• Improved revenue prediction for clients by managing two sales databases, developing interactive dashboards, and publishing quarterly reports, which enhanced data accessibility and decision-making.• Performed ad-hoc analyses using advanced functions and SQL, including identifying and reactivating 67 stores incorrectly marked inactive on DoorDash and UberEats, driving an additional $210K in weekly revenue.

The Sewickley Community Center Food Pantry• Gathered and analyzed business requirements from stakeholders, digitized and cleaned data using Advanced Excel and Power Query, and built an interactive Power BI dashboard to provide actionable insights from pantry distribution data.• Managed and updated the Food Pantry database bi-weekly, ensuring data accuracy and consistency to support ongoing analysis and reporting.

• Led stakeholder meetings to develop KPIs from 21 data systems, integrating them into a Looker dashboard. Delivered reports with key insights and recommendations, ensuring strategic alignment and seamless team adoption.• Increased the number of philanthropies tracking equitable grantmaking progress by 200% in 3 months through data analysis and the development of a Looker dashboard to highlight gaps and progress.• Automated Asana task management, saving $15K in costs, launching 3 projects, and streamlining onboarding for 4 employees.

• Conducted feasibility studies and competitive analyses for new projects, identifying market opportunities and optimizing strategies based on data-driven insights.• Collaborated with internal teams to develop detailed reports and presentations, supporting 11 client proposals with market research and actionable recommendations.• Partnered with executive clients to define budgets and revenue benchmarks using market analysis, contributing to the successful launch of 8 projects.

• Established an online tutoring business for high school students that gained 3 new clients per month and generated over $6.7K in revenue by utilizing Squarespace, and marketing on Instagram and Facebook.• Achieved exceptional results with students reporting a one-letter grade increase (100%) and two-letter grade improvement (90%) after four months, instilling confidence in learning chemistry, physics, and math.

• Developed a 5M-point data model using MATLAB to predict optimal solar cell attributes, reducing computational cost by 99.7% compared to traditional methods. • Secured $18K in research funding to collaborate with a global renewable energy research team and improve the predictive model.• Presented complex data findings to diverse audiences, including students, subject matter experts, and Members of Congress, translating technical insights into actionable recommendations. • Managed $1.8M in grant funding, overseeing budget allocation, procurement, and financial reconciliation to ensure efficient use of resources for research and product development.

• Developed a 5M-point data model using MATLAB to predict optimal product attributes, reducing computational cost by 99.7% compared to traditional methods. • Presented complex data findings to diverse audiences, including students, subject matter experts, and Members of Congress, translating technical insights into actionable recommendations. • Managed $1.8M in grant funding, overseeing budget allocation, procurement, and financial reconciliation to ensure efficient use of resources for research and product development. • Received the Distinguished BioLEC Postdoctoral Fellowship in recognition of innovative data modeling and research contributions.