Lloyd Simmons Email & Phone Number

Over twenty years experience providing solutions in a variety of industries and professional settings. Extensive experience managing projects from conception to completion, from hands-on application to high level strategy, leveraging well known management principles. Excellent problem solving skills and interpersonal communication demonstrated in roles to include MSP service delivery, trade floor support, business group liaison, customer service, and personnel management. Dedicated and responsible individual noted for teamwork, attention to detail, adherence to deadline, and in-depth comprehension of a broad array of technical and soft skills. Excellent writing skills evidenced in extensive documentation, reporting, and process development. Managed teams to achieve specific scorecard goals, SLAs, KPIs, and internal metrics.SPECIFIC EXPERTISE Active Directory: planning and implementation of parent and child domains, OU management, and trust relationships. Daily AD tasks include user management and group policy management.TCP/IP network: building and managing networks, including wireless, DNS, DHCP, BOOTP, and access configurations.Firewall: configuration, rule creation, user management, monitoring and logging, intrusion detection, and VPN management (Cisco Meraki, Sonicwall, Zyxel).O365: administration, user and group management, licensing.Azure portal: administration, permissions.MS Windows Server (NT through 2019): installation, configuration, administration.MS Exchange Server: implementation, migration, replication, user and group management.SQL Server: implementation, configuration, backups, scripting, software testing.IIS: implementation, configuration, security, integration with services, scripting, web programming, testing, staging.Virtualization: Hyper-V implementation, configuration, backups.VoIP: software implementation, handset configuration, user management.Network Administration: NAS, server administration, disaster recovery, anti-spam, anti-virus, software testing and staging.ConnectWise: service desk management, reporting, setup tables, deploy scripts, remote service.TECHNICAL SKILLS Active Directory, Windows (every version), Windows Server (every version), Hyper-V, TCP/IP, FTP, DNS, DHCP, SMTP, Exchange Server, O365, SQL Server, Azure, IIS, VPN, firewall, scripting languages.

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  Houston Community College

  General Studies