Zach Williams Email & Phone Number

Dublin, Ohio, United States

The Community Development Officer plays a critical role in fostering positive relationships through community engagement between the bank and the communities we serve. I work to understand the community needs, create partnerships with local organizations, provide financial literacy resources to empower community members, and build lasting relationships through networking and connection in our communities. I can also help with: First Time Homebuyers, New Purchases, Refinances, Investment Properties, New Construction, Land Loans, Doctor Loans, HELOCs.

Columbus, Ohio Metropolitan Area

Construction Specialist

Dublin, Oh

NMLS# 926390IG - @loanswithzachIf you are planning on buying, building, or remodeling, State Bank has the processing and products to get you or your clients to the closing table on time. -New Home Purchase-Rehab Loans-Construction Perm (Fixed and ARM, min 5% down, Jumbo and Conforming)-Lot Loans-Doctor Loans (100% financing)---------------------Provide premier customer service coupled with fiercely competitive rates and closing costs. Create unique mortgage solutions for every client.Establish and Build new relationships within the real estate industry. Drive mortgage sales through effective social and professional networking.

Hastings Middle School

Evaluate players skills and communicate their needed improvements in varying facets of the game. Construct and implement practice plans to improved required skills to ensure preparation for competition. Create positive experiences for players. Teach fundamentals of the game.

Columbus, Ohio Area

Providing a positive customer experience throughout the loan process while growing new business through relationship deepening. NMLS#926390

Columbus, Ohio Area

- Managed the processing and closing of $46 million dollars of home loans in fiscal 2013 which contributed to 20% of the total branch volume.- Monitor loan status from origination to closing in order to ensure a positive customer experience- Generate new business by building relationships through customer events and grass roots marketing utilizing in house CRM system.- Create and maintain business to business relationships with realtors via sales calls and in office presentations.- Directed a new client campaign in partnership with a realtor office through a presentation at a regional expo which created access to 300 new clients.- Recipient of Global Recognition Gold Award for the support and dedication provided to my branch and region.

- Presented customers with asset and risk management solutions that best fit their banking needs and generated bank business through sales and referrals to platform personnel.- Created sales leads through customer interactions and system exploration using client intranet database systems. - Placed sales and service calls to clients using the sourced leads to promote and sell bank products.- Build customer loyalty and relationships through daily interactions.- Achieved score of 4.8 out of 5 on the Customer Experience Index for providing excellent customer service.

Westerville, Oh

- Designed and implemented database to respond, and record all customer relations inquiries.- Utilized in house CRM system to contact clients regarding their service needs and any issues they may have had including billing, sales questions, and contract guidelines. - Provided problem solving and salesmanship skills to keep client business and maintain a positive client experience throughout their relationship with Compel Fitness. - Client interactions led to 90%+ retention rate for all customers who had contract disputes or other contractual issues.- Maintained and analyzed daily statistical sales reports for all sales staff companywide.

West Jefferson, Oh

Columbus, Ohio Area

Facilitated growth of the game of rugby at the Inaugural USA Sevens Collegiate Invitational. Responsible for tickets sales and marketing of the event. During the event I was served as support personnel for the Event Director and accompanying USA Sevens staff.

Masters Of Arts In Education, Physical Education And Health

Bachelor Of Science In Education, Exercise Science

Activities and Societies: BGSU Rugby Club

Education record