Logan Kidd Email & Phone Number

Greensboro--Winston-Salem--High Point Area

• Work in a team atmosphere to provide managed help desk support. Providing Tier 1 and Tier 2 supportto end users and Tier 3 support with the assistance of the leadership teams.
• IT support technician skilled in customer service and ticketing systems.
• Proven ability to work effectively both independently and in a team environment.
• Provides technical support and troubleshooting for software and hardware issues. Assists end-users withaccount setup, password resets, and system configurations. Utilizes remote desktop tools to resolve.
• Skilled in remote support, able to respond to user inquiries via phone, email, and chat.
• Assists in multiple projects to remotely apply updates and new licenses to end user computers.

Greensboro--Winston-Salem--High Point Area

Manages day-to-day requests providing access to campus buildings using the CSGold programCreating accessible swipe locations throughout campus for students and staff to use to gain access to buildings.Work with building representatives to plan and create schedules for so that the buildings will be accessible during specific times. Creating and managing an.

Kernersville, North Carolina, United States