Logan Mullet, Csm Email & Phone Number

Pasadena, California, United States

Remote

Determined scope and deliverables of 85% of project requests through collaboration with project sponsors. Managed over 10 projects utilizing both Agile and Waterfall methodologies. Created structure to the developing PMO by standardizing 33 project documents from intake to closeout, categorizing projects by both size and methodologies. Developed project metrics, Salesforce reports, and Salesforce dashboards to measure progress of PMO over 3 quarters. Collaborated closely with the Business… Show more Determined scope and deliverables of 85% of project requests through collaboration with project sponsors. Managed over 10 projects utilizing both Agile and Waterfall methodologies. Created structure to the developing PMO by standardizing 33 project documents from intake to closeout, categorizing projects by both size and methodologies. Developed project metrics, Salesforce reports, and Salesforce dashboards to measure progress of PMO over 3 quarters. Collaborated closely with the Business Relationship Manager to improve project intake process and decrease turnaround time. Trained 8 people to create reports, dashboards, and executive-level documentation through OneNote, SharePoint, Cloud Coach, Teams, and Outlook. Analyzed data to identify ways to improve efficiency and increase accountability on projects. Monitored all projects and requests for quality output. Restructured PMO SharePoint site to communicate expectations and processes to employees. Show less

Chapel Hill, Nc

Worked closely with key stakeholders to gather, clarify, and document, functional requirements. Designed business processes and functional workflows to accomplish company goals. Ensured projects are well defined and understood by all parties throughout project life cycle. Synthesized business requirements into precise functionality suitable for the creation of technical specifications.

Raleigh, North Carolina

Created a database filing system, naming convention, and filled database in Box from scratch. Improved efficiency with each client by streamlining processes. Interacted with clients through phone calls, emails, and face-to-face frequently. Oversaw confidential client information and completed forms as needed. Scheduled conference calls with outside partners. Aligned physical filed and online files above given compliance standards.

Raleigh, North Carolina

Created a database filing system, naming convention, and filled database in Box from scratch. Improved efficiency with each client by streamlining processes. Interacted with clients through phone calls, emails, and face-to-face frequently. Oversaw confidential client information and completed forms as needed. Scheduled conference calls with outside partners. Aligned physical filed and online files above given compliance standards.

Raleigh, Nc

Tailored to meet patrons needs and requests; achieved 95% customer satisfaction. Managed at peak 120 customers in a 3-hour period with 3 other employees present. Balanced cash drawers with up to $1,100 to ensure loss prevention efforts were upheld. Provided guidance to 5 new team members during their training.

Raleigh-Durham, North Carolina Area

Sorted through 90 resumes per week to find potential candidates for requisites. Made 30 calls per week to pre-screen candidates for requisites. Placed 7 people into jobs in 3 months.

Sioux Falls, South Dakota Area

Tailored to meet patrons needs and requests; achieved 95% customer satisfaction. Managed at peak 120 customers in a 3-hour period with 3 other employees present. Balanced cash drawers with up to $1,100 to ensure loss prevention efforts were upheld. Provided guidance to 5 new team members during their training.

Austria, Belgium, England, France, Germany, The Netherlands, And Switzerland

I traveled through these 7 countries and spent a day in Germany cleaning up the Black Forest with a group of other student ambassadors. Our group immersed ourselves in different cultures and gained a world view that continues to shape us as we build our lives. The highlight of the trip was a 3-day home-stay with a German family.