• Managed, executed, and implemented $100K, multiple-tactic campaigns for numerous clients simultaneously.• Optimized campaigns by reformatting conversion paths and building nurture emails to follow up on unconverted leads.• Built briefs and content outlines to inform all involved of the new project, specifications, schedules, budget, and tactics.• Managed financials for clients by producing ballparks, estimates, and statements of work for clients to approve before initiating work on the project, as well as managing purchase orders and submitting invoices for payment.• Handed over and organized final media assets to media specialists by building a hand-off document and a file storage standard for easy retrieval of assets.• Lead bi-weekly status meetings with clients walking through each open project, timelines, and budgets in order set expectations to stay on schedule.• Maintained status documents to keep the most up-to-date information on the document, including timelines, current status, and team members.• Internally reviewed the deliverables provided by the creative team against specifications, briefs, and content outlines, as well as proofing for accuracy, grammar, and typos.• Created a weekly list of tasks for the account service and creative teams to achieve each week and lead weekly internal status meetings.• Managed client feedback by consolidating and reformulating feedback on projects to make it actionable for our creative team to revise.

• Assist in creating and editing the newly bought company’s website via WordPress• Plan and edit blog plans to suit changing conditions in the environment• Edit blog posts and email blasts and revise the final drafts before approving to be published• Communicate the client’s website visions to the out-of-town marketing agency• Update Google My Business with current photos and information--including rental locations• Use SEO keywords to establish higher click-through rates and organic searches

• Reimagined and revamped the company’s website• Used HootSuite to schedule and post on the company’s social media pages, including staff introductions,articles regarding the company’s industry, and graphics to celebrate national holidays• Designed and updated the company’s brochures and fliers to match the new, restructured website• Created a quarterly newsletter through Adobe InDesign to send by email that outlines monthly rundowns and notes from the team

• Organized and scanned files to help transfer to a paperless system using OneDrive• Prepared letters to be sent to clients regarding possible service options• Designed and sent fliers to clients informing them of the upcoming events• Tracked obituaries to check if any clients have passed away and prepared a sympathy card