• Operated and maintained advanced manufacturing equipment to support high-volume production demands.• Wrote detailed and precise SOPs to guide production operators, ensuring consistent and efficient use of equipment.• Gained in-depth knowledge of advanced machinery to develop and produce comprehensive video SOPs for operator training and process standardization.• Managed and analyzed data on SOP approvals, training effectiveness, and production efficiency to drive improvements and reduce waste.• Operated ultrasonic scanning equipment to diagnose part failures, preventing further machine malfunctions and reducing defective output.

• Collaborated with engineers and vendors, actively participated in the testing of new procedures to enhance efficiency, resulting in a reduction of downtime.• Wrote engineering documentation, presented and evaluated reports to cross-functional teams.• Developed precise project specifications in technical manuals, ensuring adherence to standards and providing a valuable resource for future projects.• Collaborated with the Metrology department, optimizing processes and achieving a boost in overall equipment effectiveness.• Attained lockout-tagout certification, prioritizing safety in the work environment.

• Managed the flow of online sales to and from the store.• Received and processed amazon returns.• Assumed a leadership role in the training and development of new team members on floor operations, stock procedures, and customer services.• Worked with team members to exceed group targets.