• Performed transactions between costumers while delivering great customer service whilst promoting the restaurants image • Answered telephone and personal inquiries • Recorded and inputted customer orders into automated POS systems and ensured correct input to limit errors• Package to-go order items into bags and place drink orders into carriers for costumers• Managed closing duties, including restocking items and reconciliation of the cash drawer • Trained new employees on guest service expectations, proper food handling, safety procedures and our restaurant protocols• Correctly received orders, processed the payments, and responded to guest concerns and quickly met the customer needs and effectively resolved any of their issues