Loganathan Pillay Email and Phone Number

People• Demonstrate and reinforce the leadership behaviours and basic people minimums necessary to gain commitment from the crew and restaurant management team, operations consultants, and all employees• Interview, hire, and train operations consultants based on market staffing needs and goals• Complete and present performance appraisals based on defined goals and objectives for each operations consultant• Ensure that individual development plans are implemented, and staffing objectives are met• Partner with the HR Manager to ensure the objectives of an annual succession plan/people plan are met• Develop, train, and contribute to continuously improving the knowledge, skills, and abilities of their respective teamsQSC/Sales Building• Protect the McDonald’s brand by ensuring that restaurants meet McDonald’s QSC, safety, and sanitation standards• Teach consultant and restaurant leadership teams critical restaurant systems that produce high levels of QSC• Represent McDonald’s interest in my store marketing and properly execute the national promotions• Ensure that there is an ongoing store marketing plan for each restaurant• Coordinate the implementation and execution of new products and processes consistently within their restaurantsBusiness Results• Run profitable restaurants and manage P&L within budgets.• Consult/accountable for creating a positive work environment while working shoulder to shoulder with the operations consultants and restaurant management teams to create and accomplish business and profit plan objectives• Use informational resources available to identify opportunities/threats to build a business plan to optimise the market • Ensure that restaurants are appropriately staffed with competent crew and restaurant managers• Develop and execute reinvestment plans on an annual basis to include opening new restaurants, re-builds, re-models, equipment purchases, leasehold improvements, and business extensions

• Provide training and development around the country• Improve the speed of service Nationally, Awareness and Excitement• Improve guest counts• Reduce customer complaints• Manage stakeholders- 3 legged system- Company stores, Franchise stores and Suppliers • Enhance technology • Set KPI’S daily, weekly and monthly• Implement and manage a national Drive thru incentive and Drive thru records program• Weekly and monthly reporting• Staffing, scheduling and positioning• Productivity• Drive Thru marketing campaigns• 24/7 Overnight menu• Comparable sales and guest counts achieved• Was responsible for Qlickview training nationally