• Provided expert advice on regulatory compliance requirements, ensuring clients adhered to standards such as GDPR, ISO 27001-ISMS, ISO 9001-QMS, and ISO 22301-BCMS.• Collaborated with cross-functional teams, including IT, legal, and operations, to integrate security measures into business operations and IT infrastructure.• Worked closely with stakeholders to ensure security considerations were embedded in project planning and execution.• Enhanced efficiency and visibility within security operations by implementing and managing robust cybersecurity controls.• Ensured full asset and application onboarding to the Managed Security Operations Centre (MSOC) service and managed MSOC tickets effectively.• Administered and managed vulnerability management solutions, customizing reports and dashboards for both managerial and technical audiences.• Followed up on vulnerabilities until remediation, ensuring all issues were resolved in a timely manner.• Configured scheduled scans for vulnerability and compliance assessments.• Implemented and managed endpoint security, EDR and XDR with SIEM.• Monitored antivirus (AV), EDR, and vulnerability management solutions, ensuring comprehensive coverage of all corporate systems.• Performed project and third-party cybersecurity risk assessments based on the organization's risk assessment methodology and framework.• Ensured security monitoring included all necessary logs and visibility in monitoring tools.• Responded to multi-factor authentication (MFA) and email security-related queries, resolving issues within the Service Level Agreement (SLA).• Administered and monitored cybersecurity systems and controls, maintaining and reporting their health status.• Deployed and maintained security control appliances and systems, including firewalls, Web Application Firewalls (WAF), MDM, and endpoint security.• Conducted asset discovery and assessed assets for security vulnerabilities

Dedicated professional with a proven track record in delivering mission-critical IT infrastructure support and driving business-critical IT solutions, primarily focusing on open-source technologies for diverse corporate clients globally. Expertise in representing Business Risk Management in management committees and steering strategic marketing campaigns for cloud solutions. Adept at ensuring alignment with global brand strategies, achieving Commercial P&L goals, and overseeing comprehensive ITIL implementation.Key Achievements:Strategic Leadership: Set the direction and led the strategy for marketing campaigns, promoting AWS, Azure, Google, and OVH Cloud solutions. Demonstrated success in generating leads and enhancing market presence.Cross-Functional Collaboration: Collaborated with General Management, Human Resources, and other functional teams to establish annual sales targets and incentives. Ensured alignment with global brand strategies and monitored progress for sustained growth.Financial Accountability: Held P&L responsibility for vertical accountability, consistently achieving andsurpassing growth targets. Instrumental in driving financial performance through effective planning and execution.Team Management: Directly managed Sales, Account Management, Business Development, and Operational teams within the vertical, fostering a high-performance culture and achieving operational excellence.Process Development and ITIL Implementation: Spearheaded the development and implementation of ITIL processes across the organization. Ensured the continuous improvement process was well-documented and effectively implemented for enhanced efficiency.Vendor Management: Played a pivotal role in vendor management processes, coordinating with vendors to ensure exceptional service delivery to customers. Facilitated vendor onboarding, provided training on platform usage, and engaged in collaborative efforts to improve profitability.

Proven and visionary Competency Centre Engineer with an extensive background in nurturing technical leadership within the realms of DAS, NAS, and SAN engineering/architecture. Adept at crafting strategic visions, setting technology standards, and leading governance development for storage technology. Recognized for fostering collaboration between technical and business domains, promoting long-term visions, and making impactful global strategic decisions. Demonstrated expertise in complex cross-organization initiatives and providing crucial support during downtime and catastrophic events.Key Accomplishments:Technical Leadership: Fostered technical leadership in DAS, NAS, and SAN engineering/architecture,establishing technology standards for both new and legacy products.Strategic Governance: Led strategic, policy-level, and governance development for storage technology, ensuring alignment with business objectives and industry best practices.Business Liaison: Acted as a liaison with Line of Business (LOB) teams to identify technical opportunities and needs, facilitating the integration of technology into new and existing business and technical models and processes.Global Decision-Making: Made strategic decisions of global significance by analyzing complex data systems and incorporating an understanding of broader business needs.Technology Research: Conducted in-depth research on cutting-edge technology trends in storage, identifying opportunities for business growth and determining best practices to adopt.Cross-Organization Initiatives: Led and facilitated complex, cross-organization initiatives involving technical expertise and interaction with Senior Management, fostering collaboration and achieving organizational objectives.Crisis Support: Provided crucial support during significant downtime and catastrophic events related to the storage discipline, ensuring rapid and effective resolution.

Results-driven and seasoned Senior System Administrator with a proven track record of successfully managing infrastructure build, servers, backup storage devices, and migration projects at data centers for diverse business segments. Adept at overseeing all project phases, from analysis and design to implementation, testing, and transition to production.Key Accomplishments:Project Management Excellence: Led and managed all aspects of infrastructure projects, employing a structured approach to project planning, tracking, and execution. Successfully orchestrated data center migrations for engaged clients, ensuring a smooth transition to new environments.Strategic Regional Leadership: Served as the regional lead for Unix, Storage, Database servers, and Internet. Service Group servers across ASIAPAC and Japan, promoting cross-team effectiveness and teamwork.Performance Improvement: Initiated and implemented strategies to measure and improve key performance indicators (KPIs) related to IT infrastructure technologies, capacities, project completion, and problem resolution.Capacity Planning: Evaluated and optimized capacity planning for the enterprise's data center facilities, servers, networking, storage, and backup infrastructure, ensuring optimal resource allocation and support.Infrastructure Control: Monitored and maintained data center infrastructure, including server systems, network core switches, routers, firewalls, DMZ, and host client switches across large, multi-building campuses.Disaster Recovery Expertise: Collaborated with supporting organizations to enhance communication flow, define tasks, and improve disaster recovery plans, ensuring business continuity in case of disruptions.Process Optimization: Governed a new process design to significantly reduce the Data Center migration process time frame from 36 hours to 18 hours, enhancing efficiency and minimizing downtime during transitions.

Results-driven and seasoned Senior System Administrator with a proven track record of successfully managing infrastructure build, servers, backup storage devices, and migration projects at data centers for diverse business segments. Adept at overseeing all project phases, from analysis and design to implementation, testing, and transition to production. Recognized for strategic leadership in planning and executing seamless data center migrations, delivering optimal solutions for clients. Key Accomplishments:Project Management Excellence: Led and managed all aspects of infrastructure projects, employing astructured approach to project planning, tracking, and execution. Successfully orchestrated data center migrations for engaged clients, ensuring a smooth transition to new environments.Strategic Regional Leadership: Served as the regional lead for Unix, Storage, Database servers, and Internet Service Group servers across ASIAPAC and Japan, promoting cross-team effectiveness and teamwork.Performance Improvement: Initiated and implemented strategies to measure and improve key performance

Results-oriented Hubs Systems Engineer with a wealth of experience directing daily operations, maintenance, and troubleshooting of a large-scale infrastructure, comprising 6000 AIX servers and multiple Windows boxes at an IBM e-commerce data center. Proficient in leveraging Tivoli Management Environment (TME) 10 Framework to optimize key business processes, enhance incident management, and ensure high availability of critical infrastructure. Adept at deploying and configuring Tivoli end points for comprehensive server monitoring, achieving exceptional uptime and contributing to the success of Disaster Recovery (DR) activities.Key Accomplishments:Operational Leadership: Directed daily operations, maintenance, and troubleshooting activities for a substantial infrastructure consisting of 6000 AIX servers and multiple Windows boxes at an IBM e-commerce data center.Process Optimization: Participated in the optimization of key business processes, including Incident, Change, Problem, and Release Management. Documented Standard Operating Procedures (SOPs) to enhance operational efficiency.High Availability: Ensured maximum uptime and availability of core infrastructure by deploying Tivoli end points across multiple systems and devices. Achieved an impressive uptime of 99.5% and above.Tivoli Storage Manager Implementation: Commissioned Tivoli Storage Manager (TSM) 10 in the server farm to eliminate backup failures and achieve a 100% success rate during yearly Disaster Recovery (DR) activities.Performance Analysis and Capacity Planning: Collaborated with AIX/Windows/Network Architects onperformance analysis and capacity planning. Defined and built frameworks and standards, delivering related services to meet business needs.

Seasoned Senior Systems Engineer with a proven track record of leading the installation and management of robust data center infrastructure. Proficient in deploying and maintaining servers, including IBM AIX, Sun Solaris, and Windows Servers. Expertise in implementing multi-layered firewalls, backup servers, biometric devices, and centralized monitoring tools, utilizing technologies such as TME 10. Adept at forming problem management support teams, facilitating timely escalations, and contributing to the resolution of complex and high-impact issues. Key Accomplishments:Data Center Infrastructure Management: Led the installation of data center infrastructure, overseeing servers, multi-layered firewalls, backup servers, biometric devices, and a centralized monitoring tool using TME 10.Problem Management Leadership: Managed the formation of problem management support teams, ensuring effective and timely escalation to cross-functional teams for the resolution of complex and high-impact issues.Cross-Functional Troubleshooting: Participated in cross-functional troubleshooting activities, addressing complex and high-severity issues. DNS Service Model Development: Built the Primary and Secondary DNS service model to enhance redundancy, distribute the load among primary and secondary DNS, and contribute to a secure DNS strategy.Information Security Expertise: Demonstrated a wide knowledge of information security risks andcountermeasures, particularly for IBM AIX, Sun Solaris, Linux, and backup server platforms.Network Performance Management: Managed network performance and maintained network security. Implemented security procedures using Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), and firewall management.Complex Problem Resolution: Effectively troubleshooted and resolved complex network problems, ensuring the stability and security of the overall network infrastructure.

Dedicated Systems Analyst with extensive experience in monitoring and managing VSAT systems within the world's largest Government-based nationwide computer communication satellite network (SWAN). Proven expertise in designing and developing network traffic packages to analyze data traffic across diverse geographical nodes. Adept at implementing innovative solutions to meet the demands of various government departments, promoting e-governance, and developing portals for online queries and entrance tests.Key Accomplishments:SWAN Network Management: Monitored and managed VSAT systems within the Government's SWAN, ensuring optimal performance and reliability.Network Traffic Analysis: Designed and developed a network traffic package to analyze data traffic across states and district nodes, facilitating peak network usage management.E-Governance Advocacy: Promoted and mentored e-governance initiatives among department heads and staff in the Government of Pondicherry.Portal Development: Designed and developed an online portal for queries related to various entrance tests conducted for professional courses in the Government of Pondicherry, India.Single Window Concept: Implemented the single window concept through the internet, allowing online web requests for industry formation in the Government of Pondicherry via the Industry Department.Data Standards Evolution: Evolved standards for data collection, compilation, and dissemination incollaboration with related agencies at the district, state, and central levels.International Database Access: Established a gateway provision for accessing international databases for personnel working at the district, state, and national levels through NICNET.Infrastructure Oversight: Took responsibility for the infrastructure, applications, and operations of servers, networks, desktops, and various IT services, equipment, and systems serving various departments of the Pondicherry government.