Logan Burzynski Email & Phone Number

Columbus, OH, US

Columbus, Ohio

• Created visualizations in Excel as a tool to help the team identify opportunities for operational improvement.
• Built a confluence page to display visuals and provide resources for team members learning/development.
• Shared learnings with team from Account Operations and Data Analytics experiences; presenting them with Denial Analyses, Forms Customizations and data tools/visualizations created on NS Data team.
• Developed a firm understanding of the healthcare industry; personally helped thousands of providers, payers, and pharmacies navigate CoverMyMeds and the end-to-end PA process.
• Consistently maintain above average metrics and audit scores.
• Participated in the AMP Ofa cross-training project to help prepare our case managers for upcoming program launch.

Columbus, Ohio, United States

• Completed 21 Denial Analyses for Pharma clients, including fulfilling ad hoc data follow-up requests using SQL, Excel, and PowerPoint.
• Collaborated across AM, AO, Clinical, Solutions Engineering, Legal, and Implementation teams to develop and implement custom messaging solutions for Pharma clients, completing 23 Forms Customs requests.
• Innovated to evolve weekly Pharma reporting for an enterprise client by leveraging VBA/Macros to create a refreshable report that increased operational efficiency while sustaining value.
• Identified multiple opportunities for improvements across the AO team’s SQL queries and enhanced them to capture more insight up front and decrease manual digging.
• Utilized SalesForce to view client requests, contacts and communicate status with Account Managers.

Columbus, Ohio, United States

• Created a data visualization and exploration tool using SQL and Tableau to measure anticipated hours of a primary NS Account Specialist responsibility.
• Presented tool to the NS leadership team providing analysis and communicating findings regarding Account Specialist key performance metrics.
• Developed dashboard to perform quality checks on the NS daily job, enabling the team to identify issues and opportunities for improvement, leveraged later to clean up their stored procedures.
• Investigated anomaly dealing with work being reported for an employee during a non-working time to correct the root cause of the problem.
• Gained proficient skills in SQL and Tableau, using these tools to write queries, explore data, and create visualizations.
• Solidified strong interest in and aptitude for data analytics by supporting data analysts with special assignments.

Columbus, Ohio Area

• Acquired knowledge and developed a skill set of the logistics industry/market to clearly and concisely present findings to stakeholders and clients.
• Built and maintained a successful book of business by forming relationships, accumulating 15+ clients in under a year and providing excellent customer service.
• Responsible for planning, arranging, and facilitating freight shipments to client specifications.
• Initiated our accounting process by retrieving and organizing all proper paperwork from each shipment.

Columbus, Ohio Area

• Worked with AT&T priority leads and followed up with customers in order to provide them with solutions on a daily basis
• Developed management skills working in teams of 8-10 co-workers to help promote account managers to the assistant manager role
• Gained public speaking skills by talking in front of the office about my successes/experiences throughout the internship