Desktop Support Technician
CurrentExperienced Healthcare Desktop Support Specialist with a strong background in resolving hardware, software, and network issues in healthcare environments. Skilled in providing technical support, ensuring system integrity, and adhering to industry regulations. Proficient in Windows, macOS, Active Directory, Office 365, Citrix, and HP Device Manager (HPDM).Responsibilities:Provide technical support for desktops, laptops, printers, and peripherals.Install, configure, and maintain operating systems, and software.Manage Office 365 accounts and troubleshoot related issues.Support Citrix environments and ensure smooth operation.Utilize HPDM for managing HP devices and maintaining firmware.Familiarity with HIPAA compliance.