"It's your job to make our clients feel good about paying for a failing product." Those words will always stick with me. When the last digital marketing employer I'd ever have said that to me, I knew I wasn't going to last long at that company. Sadly, I was discovering that attitude was fairly common. I was brand new to the digital marketing world and trying to learn everything I could. Although I did gain knowledge and experience, I was also discovering all the ways digital marketing companies profited off their clients' ignorance.So I decided to start a business and manage it with integrity. Fortunately, I found many other talented people in digital marketing with the same values. Those relationships helped me learn how to handle challenges, find solutions, and network with companies with complimentary skills. Fast forward ten years, and I'm running an agency that has honed its approach, creates solutions that address actual problems, and makes me proud of the way it operates.