Logan Jeffrey Email & Phone Number

Toronto, Canada Area

- Created genuine connections with all customers to personalize every experience- Maintained a strong understanding of customer expectations and company values while responding to requests in a fast-paced environment- Used product knowledge to provide accurate and high quality beverages- Achieved the Partner of the Quarter award for performance and.

Toronto, Canada

- Assisted with the training and coaching of staff to ensure an exceptional experience that exceeded guest expectations- Resolved any issues that arose by understanding guest wants and needs, and applying conflict resolution techniques- Completed additional supervisory duties, including payroll, tip distribution, and inventory

Toronto, Canada

- Cultivated relationships with guests to provide a personalized dining experience and retain loyal customers- Collaborated and communicated with team members to provide consistent and professional service to all guests- Provided excellent service as demonstrated through comment cards and employee reviews

Toronto, Canada

- Promoted key programs, including the $90 million renovation of the property, through Facebook, Instagram, and Twitter- Communicated internal marketing update reports through e-mails, PowerPoint presentations, and newsletters- Assisted in the creation of visual assets and copy to be used on the website and by the Sales team in promotion of the hotel.

Business Marketing

- Collaborated with team members to create a Business Plan, which included a Marketing Strategy, Operational Plan, and SWOT Analysis.

Hotel Managment Diploma Program

Activities and Societies: Hotel Association of Canada George Brown Chapter- Created a profitable simulated hotel through the Hotel.