Technical Skills - ● Analytics and problem-solver● Customer Service / Client Expectations● Setups of Hardware / Software● Establish and implement retail paymentsolutions.● PCI Compliance/EMV/Card Brand Compliance● Develop, author, and document paymentsolutions/roadmap● Vendor Relationship Management and Growth● API Integration Knowledge/Experience● Agile Scrum Methodology● Troubleshooting – Technical Support includingbut not limited to: MySQL, Networking,Hardware, Software, etc.● Ticketing Management (Jira): Issues,Escalations, SLAGraduate of Appalachian State, where I studied Bachelors of Science in Business Administration with a major concentration in Computer Information Systems.Interested in information technology, specifically: Electronic Payments, Integration Analyst, Cybersecurity, Systems Analyst, Implementation and Install Specialist.
Listed skills include Python, Business Writing, Technical Support, Web Design, and 16 others.