Logan Whittaker Email & Phone Number

Provo, Ut, Us

Lehi, Utah, United States

As Director of Professional Services, I’ve transformed our consulting approach by embedding a strong culture of accountability and empowerment across the team. By designing a results-oriented consulting methodology, I’ve driven higher standards of client engagement, leading to nearly 100% growth in annual contract value (ACV) for consulted projects. This approach, combined with a focus on adaptability and strategic alignment with client goals, has enhanced our team’s effectiveness and positioned us as trusted, high-impact advisors in the industry.

Lehi, Utah, United States

As Manager of Professional Services, I led a team of consultants with a focus on enhancing their abilities and delivering consistent, high-quality results for clients. By implementing targeted coaching and strategic process improvements, I proactively identified opportunities to streamline workflows, which significantly boosted team productivity and overall service quality. My approach fostered a culture of accountability and continuous improvement, aligning the team’s efforts with our business goals and enhancing our value to clients.

Lehi, Utah

As an Implementation Consultant, I excelled in mastering complex processes and effectively communicating these concepts to clients, ensuring seamless understanding and successful implementations. I collaborated with cross-functional teams to establish an innovative consulting process within the Professional Services organization at Entrata.

Provo, Utah Area

Built strong relationships with clients and ensured their satisfaction with our solutions. Created and implemented customer success and onboarding processes from scratch, enhancing the overall client experience. Managed over 100 clients, achieving an 80% retention rate in the first year of a brand new product. My proactive approach maximized client value and fostered long-term partnerships, contributing to overall business growth.

Provo, Utah Area

As a Spanish Training Supervisor, I was dedicated to coaching and developing team members to enhance their skills and performance. I designed and implemented comprehensive training programs tailored to the needs of the team, ensuring they were equipped with the tools necessary to excel in their roles. I held team members accountable for their progress and performance, fostering a culture of continuous improvement and accountability. My leadership contributed to a more skilled and confident team, ultimately enhancing our overall service delivery.