Logesh D Email & Phone Number

Chennai, Tamil Nadu, India

⮚ Ensure all customers are greeted promptly and in a professional manner⮚ To open and process job cards for repairs, maintenance and service. To transfer all relevant information from the job card to the computer system accurately.⮚ To close job cards and monitor work in progress ⮚ To be the liaison between the customer and the company. ⮚ Plan and recruit workshop manpower and also plan their training and appraisals.⮚ Ensure efficient service manpower and provide adequate tools and equipment⮚ Ensure high quality service by analyzing a problem and consult best course of action to rectify repairs up to customer satisfaction & reputation.⮚ Also handled the spare inventory & spare orders.

Chennai, Tamil Nadu, India

⮚ Handled multiple locations for the refurbishment of cars. ⮚ Strategic planning for delivery targets. ⮚ Performing inspections on vehicles. ⮚ Ensure quality of work in all deliveries with zero complaints.⮚ Minimize the expenses for refurbishing in the most cost efficient way.

Chennai, Tamil Nadu, India

⮚ Manage and develop a customer oriented and profitable service. This includes, in particular, optimal utilization of the market,creating a high level of customer satisfaction and ensuring high yields for the department, as well as planning, controlling, and monitoring processes in customer service areas.⮚ Meeting with the manager to discuss improvements that may be made to the customer service that the organization provides.⮚ Ensure load and revenue growth every month.