Darlene Shaffer Email & Phone Number

San Jose, Ca

• Managed $70 million dollar global logistics business • Coordinated all aspects of import and export process from start to finish. Including all scheduling, issue resolution and expedites.• Helped to create company’s international logistics process and documents (including packing lists, commercial invoices etc.)• Managed and oversaw SLI process (Shippers Letter of Instructions) to include the import of record, shipping address, commodities of each product. Providing the Schedule… Show more • Managed $70 million dollar global logistics business • Coordinated all aspects of import and export process from start to finish. Including all scheduling, issue resolution and expedites.• Helped to create company’s international logistics process and documents (including packing lists, commercial invoices etc.)• Managed and oversaw SLI process (Shippers Letter of Instructions) to include the import of record, shipping address, commodities of each product. Providing the Schedule B number, description of goods, ECCN or EAR99 and the license exception – NLR or ENC. • Provided communication to customers on all shipping notifications and status updates. • Delivered responsive customer service and resolving customer issues quickly and efficiently. Show less

Santa Clara, Ca

Vishay - Santa Clara, CA largest semiconductor plant in Silicon Valley, 0.18µm MOSFET with 20,000 employees worldwide and 750 at Santa Clara site, $2.2B revenue with $560M from Santa Clara site. • Created shipping documents for international shipments worldwide with SAP (invoices, packing lists, certificates of origin etc.)• Advised customers in export related questions.• Classified commodities according to customs regulations.• Worked with the following freight forwarders –… Show more Vishay - Santa Clara, CA largest semiconductor plant in Silicon Valley, 0.18µm MOSFET with 20,000 employees worldwide and 750 at Santa Clara site, $2.2B revenue with $560M from Santa Clara site. • Created shipping documents for international shipments worldwide with SAP (invoices, packing lists, certificates of origin etc.)• Advised customers in export related questions.• Classified commodities according to customs regulations.• Worked with the following freight forwarders – Bax Global, DHL Global Forwarding/DGF, FedEx, UPS and UPS Supply Chain Solutions• Coordinated Mfg activities with other functional groups such as planning and distribution. • Generated productivity reports and other operations metrics. • Maintained regular contact with customers to build and retain effective relationships• Provided responsive customer service and resolving customer issues quickly and efficiently• Managed daily shipping schedules and dispatching freight forwarders• Effectiveness and efficiency of all logistic activities based on qualitative and quantitative targets• Monitored cost and while maintaining quality results.• HTS tariff classification and ECCN code determination.• Worked with Trade Compliance Manager to ensure the most expeditious clearance through Customs Export Administration Regulations (EAR).• Published monthly service results and projected trend based on market/business Show less

Santa Clara, Ca

 Support Procurement, Logistics, Supplier Quality and Travel Management Directors and staff.

Education record

Education record