Darlene Shaffer Email & Phone Number

Wexford, Pa

Responsible for the ‘face of’ and the ‘back office of’ the EPMO. Manage the Project Management system (ServiceNow), generate reports, create EPMO publications, etc.

Pittsburgh, Pa

Provided with an opportunity to move out of the IT Department and into the newly-formed Procurement Department at K&L Gates. Currently transitioning. Managing firm-wide contracts and active vendors; developing procurement, cost-analysis, and vendor-management policies and processes.

Pittsburgh

Promoted from IT Vendor Management Specialist to IT Vendor and Contract Manager.In addition to the duties performed as the IT Vendor Management Specialist (described below), I have assumed the responsibility of reviewing proposed vendor contracts while paying particular attention to the terms, expense, potential increases in cost, and renewal. Upon review, recommendations are made prior to execution. Elevate more challenging contracts to appropriate legal counsel. Manage the organization of all IT contracts electronically including NDAs.

Greater Pittsburgh Area

Promoted from Information Systems Administrator to IT Vendor Management Specialist. Primary administrator of Xigo, a third-party billing system. Continually developed processes to manage firm-wide (global) invoice processing to ensure accuracy, timely payment, and budget-allocation tracking. Saved the firm nearly $500,000 in 2012, 2013, and again in 2014 using procurement and vendor-management skills. Coordinated and prepared firm-wide IT Capital and Operating Budgets.

Promoted from Legal Recruiting Assistant to Information Systems Administrator. Primary Invoice Insight system administrator. Continually developed processes and systems to orderly manage firm-wide (global) invoice processing to ensure accuracy, timely payment, and budget-allocation tracking. Assisted with maintaining database of information regarding asset management, licensing, and contract renewals to make sure all licenses are current and in compliance. Carried out general clerical duties, completed special projects, generated reports, and made travel arrangements including obtaining travel visas.

Assistant to the Regional Recruiting Manager and the Recruiting Systems Manager. Coordinated and carried out recruiting functions of the Hiring Committee, Associates Committee, and firm-wide Legal Recruiting Department using Microsoft products and PeopleSoft, ViDesktop, Symplicity, CM Tools, and SurveyMonkey for both the summer associates program and the associates annual review process.

Carried out office-management duties including writing job descriptions, interviewing, hiring, conducting annual reviews, making compensation adjustments, and preparing corrective-action plans. Performed trust-management duties using Microsoft Word, Excel, PowerPoint, and Publisher. Handled all aspects of marketing including designing, writing, and creating marketing materials. Promoted APTC by attending conferences to meet and mingle with potential clients, presented available services, and distributed marketing literature and give aways. Researched and wrote Personnel Policy Manual.

Allegheny Avenue, Pittsburgh, Pa

Taught adult computer courses including word processing, database, and spreadsheet applications.

Greater Pittsburgh Area

Legal Secretary / Administrative Assistant to the Head of the Corporate & Banking Division.Editor, January 1984 - January 1985.

Bachelor Of Science (B.S.), Business Administration, 3.67

Activities and Societies: Worked full time at Reed Smith while attending night school.Graduated cum laude.

Education record