~ Professionally ~Project- & Service Manager - especially for the Information Technology and Services branch - with a professional experience going back to the year 2000. Added several certifications (ITILV3, Prince2, Microsoft, Situational Leadership II by Blanchard, IMAP, Six Sigma, Influencing skills, First Aid - EHBO) after graduating for his degree as Bachelor in Business Administration and Information Science in Breda. Started his career at one of Holland's biggest Engineering and Consulting companies formerly known as ´Oranjewoud´ (currently Antea Group) as Project Engineer. Continued his career at the extensive growing company Centric, working for division Managed ICT Services as Project Leader. While working for Centric he finished several projects for companies like Oranjewoud, ING, Philips and Siemens VDO. Since March 2007 working for the global operating PACCAR Inc within the Service Delivery team within the IT division of PACCAR IT Europe (part of DAF Trucks N.V.) in Eindhoven, the Netherlands. It is his ultimate goal to make people satisfied in a professional environment while using process management as foundation. Being and keeping innovative makes him feel really good. His specialties are Service Management, Project Management, mediating between business and support/ staff departments, IT auditing, providing training, organizing in a generic sense (projects, events, mediation, communication).~ Privately ~He is fond of sports like skiing, squash, racketball, handbal & mountainbiking. He definitely enjoys classic cars, in particular classic Volvo's (he owned a 1966 model). He likes spending time on holidays, sightseeing through central Europe together with his family (wife and two kids).Specialties: Service Management, Six Sigma, Project Management, Microsoft Certification, mediating between business and business partners. IT-auditing, providing training, organizing in a generic sense (projects, events, training, tours).