Lois B. Email & Phone Number
@hiscox.com
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Who is Lois B.? Overview
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Lois B. is listed as Projects Manager at Mediamaker Limited, a company with 28 employees, based in Selby, England, United Kingdom. AeroLeads shows a work email signal at hiscox.com and a matched LinkedIn profile for Lois B..
Lois B. previously worked as Project Manager at Mediamaker Limited and Account Manager at Mosaic Efulfilment. Lois B. holds Foundation Degree, Fashion And Textiles from University Of Hertfordshire.
Email format at Mediamaker Limited
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AeroLeads found 1 current-domain work email signal for Lois B.. Compare company email patterns before reaching out.
About Lois B.
Hello, I’m Lois! I am an enthusiastic, loyal, caring, and hard-working person who has a passion for life and cats :)Throughout my career, I have always tried my best, learned new things from, and contributed to, great teams of people, with whom I’m still good friends with today.I have had a number of different roles now that span across Customer Service, Technical Complaints, Team Leadership, and Onboarding. I have great communication skills- both verbally and written- with stakeholders of all levels, both external and internal. I have come to realise that I will always truly care about the company I’m in and the people I work with; everything I do is to try to make other peoples’ lives better, and best serve the company’s interests. Whilst I would describe myself as an ambivert by nature, I will still speak up for myself and others around me when needed, and I love advocating for others who might not have a voice.I pick up new skills and concepts very quickly, from new pieces of software, through to memorising 20+ page policy documents for my role at Hiscox (and, in my personal life, I can tell you almost anything about DIY!)I would love a role with a company who will encourage me to learn new things, allow me to contribute wholly to the team I’m in, and who will value the work I do. In return, you will get a dedicated, intelligent and fun person to work with who will always give her all :)
Lois B.'s current company
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Lois B. work experience
A career timeline built from the work history available for this profile.
Account Manager
Client Delivery Manager
Onboarding Team Leader
Onboarding Specialist
Technical Complaints Handler
Customer Relations Specialist - Member Relations
- Managing multiple FCA regulated complaint cases, compiling evidence and conducting a full investigation into any expressions of dissatisfaction detailed in the complaint.
- Liaising with the relevant department to obtain correct and concise information to provide a justified outcome.
- Authorising compensation where justified.
- Highlighting service failings based on customer dissatisfaction to improve future customer service.
- Providing a tailored FCA regulated final response.
- Authorising compensation where applicable.
Customer Service Advisor
- First notification of loss / Incident Management / Boiler Servicing / Systems and Processing.Home Emergency Response, Automobile Association, Oldbury, West Midlands
- Processing claims from customers faced with a range of home emergencies.
- Repudiating customers for non-insured perils.
- Setting expectations of service provisions and providing appropriate safety advice.
- Taking ownership of entry level complaints / expression of dissatisfaction.
- Liaise with internal / external suppliers to ensure an efficient customer journey.
Customer Service Advisor - Triage
- Monitoring vulnerable and high-risk cases, providing a tailored solution to resolve any expressions of customer dissatisfaction.
- Review and authorise additional costs, requested by suppliers against contractual arrangements.
- Take ownership of potentially brand damaging cases and become the first point of contact within the AA Home Services Operation.
- Timely identification of potentially high-risk claims, intervening before the situation escalates.
- Liaising with Member Relations and The Specialist Investigations Unit to assist with social media and brand damaging allegations whilst proving a justified outcome for the customer.
- Chairing a daily scheduled conference call to provide key players from across the business with updates of ongoing high-risk cases.
Colleagues at Mediamaker Limited
Other employees you can reach at mediamaker.co.uk. View company contacts for 28 employees →
Laura Morley
Colleague at Mediamaker Limited
Nottinghamshire, England, United Kingdom, United Kingdom
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KB
Kate Beattie
Colleague at Mediamaker Limited
Nottinghamshire, England, United Kingdom, United Kingdom
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GS
Gurpreet Singh
Colleague at Mediamaker Limited
Leicester, England, United Kingdom, United Kingdom
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HL
Helen Lamont
Colleague at Mediamaker Limited
Nottinghamshire, England, United Kingdom, United Kingdom
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JC
James Coates
Colleague at Mediamaker Limited
Mellieħa, Mellieha, Malta, Malta
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ES
Ellie Somerfield
Colleague at Mediamaker Limited
Nottinghamshire, England, United Kingdom, United Kingdom
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NC
Nathan Collins
Colleague at Mediamaker Limited
United Kingdom, United Kingdom
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MW
Mark Ward
Colleague at Mediamaker Limited
Thorpe Langton, England, United Kingdom, United Kingdom
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AG
Alison Glaves Miod
Colleague at Mediamaker Limited
Beeston, England, United Kingdom, United Kingdom
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DG
Dick Glaves
Colleague at Mediamaker Limited
Greater Sheffield Area, United Kingdom
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Lois B. education
Foundation Degree, Fashion And Textiles
Education record
Frequently asked questions about Lois B.
Quick answers generated from the profile data available on this page.
What company does Lois B. work for?
Lois B. works for Mediamaker Limited.
What is Lois B.'s role at Mediamaker Limited?
Lois B. is listed as Projects Manager at Mediamaker Limited.
What is Lois B.'s email address?
AeroLeads has found 1 work email signal at @hiscox.com for Lois B. at Mediamaker Limited.
Where is Lois B. based?
Lois B. is based in Selby, England, United Kingdom while working with Mediamaker Limited.
What companies has Lois B. worked for?
Lois B. has worked for Mediamaker Limited, Mosaic Efulfilment, Navitas Safety, Hiscox, and The Aa.
Who are Lois B.'s colleagues at Mediamaker Limited?
Lois B.'s colleagues at Mediamaker Limited include Laura Morley, Kate Beattie, Gurpreet Singh, Helen Lamont, and James Coates.
How can I contact Lois B.?
You can use AeroLeads to view verified contact signals for Lois B. at Mediamaker Limited, including work email, phone, and LinkedIn data when available.
What schools did Lois B. attend?
Lois B. holds Foundation Degree, Fashion And Textiles from University Of Hertfordshire.
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