Lois C. Email & Phone Number

United States

• Work closely with the company to develop and implement effective marketing strategies that include conducting market research, analyzing the competition, and identifying the target audience • Develop marketing collateral, write content, and coordinate with vendors to execute campaigns • Manage the company’s social media presence by developing a social media strategy, creating content, and applying them to social media accounts• Utilize data analytics to analyze the performance of marketing campaigns, track key performance indicators and use data to make recommendations for future campaigns • Work closely with internal teams, such as sales and product development to ensure marketing efforts aligns with overall business objectives

• Lead and manage the sales, provide coaching and training to improve team performance, and within several months generated 240,000 sales with roll out of several new products• Build and maintain strong relationships with key clients, partners, and stakeholders by attending industry events, networking, and collaborating with other departments • Use data analysis to analyze sales data and make data-driven decisions to meet and exceed sales managers’ expectations • Assess costs, competition, and supply and demand to identify selling prices and develop a budget plan, monitor spending, and make adjustments as needed • Collaborate with the marketing team to develop sales collateral, such as sales presentations and brochures, etc. that effectively communicate the value of the company’s services

• Provided exceptional customer service to a diverse group of customers throughout the US and Canada while fostering strong relations, especially with key customer stakeholders and sponsors• Negotiated and managed contracts with key accounts to ensure that the company’s interests are protected and customer’s needs are met • Identified upsell and cross-sell opportunities for existing clients to increase revenue and deepen customer relationships • Provide ongoing support to key accounts, including resolving issues, addressing concerns, and managing customer expectations

Jonesboro, Arkansas Area

• Dispatched 20-plus technicians daily and prioritized dispatches for trouble, installations of phone systems, and other IoT’s• Monitored work progress and adjusted schedules as needed to ensure projects are completed on time and within budget • Ensured that the resources are available when needed and coordinated the logistics of moving resources to work locations• Provided administrative support to employees and management as needed that included preparing reports, handling paperwork, and performing other duties as assigned