Lois Coburn, Ma, Sphr, Shrm-Scp (She/Her/Hers) Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Performentor is a fractional HR company that adjusts and evolves with the needs of a growing small to mid-sized business. You get the expertise you most need at the levels you need it. Many HR practitioners tunnel vision on compliance and risk minimization. Like you, Performentor's team knows that compliance and risk are important while prioritizing growth and performance drivers. We use behavior science to figure out what works best for your business, without any bureaucracy-building excess.

As Owner and Principal Consultant, I provide strategic HR consultation to mid-sized organizations struggling with growth and transition. I partner with my clients to align and integrate people strategy with business strategy, identify gaps, and create action plans.Areas of Impact: • Retained to structure change management and integration process for a 100+ employee company on a high-growth trajectory as it prepares to execute on an aggressive M&A agenda • Created a talent management strategy and processes into place to support anticipated growth as the company marches into high-growth mode across the United States • Developed and conducted a Management Training program for new and experienced managers including interviewing and candidate selection, performance management, identifying performance gaps, addressing employee relations issues, employee engagement, and risk management • Conducted HR audits to identify risks associated with non-compliance with federal, state, and local employment laws

Engaged and inspired adult students in the undergraduate and graduate business administration programs. Courses taught included Organizational Behavior and Human Resources Management.

Greater Los Angeles Area

As Director of Human Resources for this established, not-for-profit organization (~200 employees), I set a new strategic direction across the talent management lifecycle that included recruitment, onboarding, talent management, and training and development. I also mitigated risk by establishing new rigor across legal compliance (CA, NY, and federal), risk assessment and management, chaired the 401(k) and 457(b) Retirement Plan Committees and Co-Chaired the Directors’ Forum. Areas of Impact: • Transformed an ineffective and disengaged HR organization in 6 months• Conducted the HR due diligence to complete the merger of SAG’s health plan with AFTRA’s health plan• Created a competency model using Korn Ferry's Leadership Architecture to identify core competencies required to acquire and retain top talent to meet the organization's future needs• Increased overall employee engagement 20% year over year• Led HRIS investment, vetting, and implementation to streamline processes• Reduced Workers’ Compensation claims by 99% in 1 year• Introduced a systematic approach to succession planning and career development • Developed Talent Management strategies to attract and retain high-caliber talent

San Fernando, Ca

As Director of Human Resources for this manufacturer of pharmaceuticals and personal care items, I set a new direction in HR policy, learning and development, regulatory compliance, and plant safety programs. Areas of Impact: • Developed change, communication, and risk mitigation strategies as the company prepared for a significant workforce reduction• Reduced Workers Compensation claims by 50% over the prior year• Selected benefit providers and designed plans to ensure the availability of robust health plans while containing costs

As Director of Human Resources for this established provider of human blood products and services (200 employees), I played an integral role in supporting the company during a challenging time of change and matured the HR function with a focus on employee relations, talent acquisition, and compensation practices. Areas of Impact: • Reduced litigation costs 40% by overhauling legacy Employee Relations protocols and establishing mitigation controls• Reduced time-to-fill rates by 66% • Collaborated with CEO and EVP/CFO on an organizational restructuring plan

Provided HR support for a custom healthcare software development company.

Master Of Arts (M.A.), Management

Bachelor Of Science, Business And Management

Certificate Human Resources Management, Certification - Advanced Human Resources Management