Lon Barrett is a Director of Global Service Assurance at Editshare. He possess expertise in cisco technologies, software development, network administration, tcp/ip, snmp and 32 more skills. Colleagues describe him as "Lon has your back! In a world where too many mangers will throw anyone under the bus to protect their own reputation, Lon steps up. When I was new to Cisco there were several difficult customer situations where Lon could have easily sided with the customer to look good now but put us in a difficult situation later. Lon listened to the customer concerns, listen to my concerns and helped the customer realize they were wrong. (The customer later thanked us!) Lon cares about his team like he cares about his family because you are part of the family! As a manager he does not shy away from hard decisions and can quickly diagnose and resolve problems. Lon build successful teams because great engineers recognize great managers. Lon understands the business needs and works with the resources available to create great solutions. "