Londelle Sheehan Email & Phone Number

California, United States

San Francisco Bay Area

- Provide IT support for Mac and Windows devices using Addigy and NinjaRMM, reducing downtime and improving system reliability through proactive monitoring and issue resolution.- Manage Google Workspace and Microsoft 365 accounts, configuring access, group permissions, and security settings, ensuring seamless team communication and data security.- Assist users with cloud services like OneDrive and Dropbox, troubleshooting access issues and optimizing file sharing processes, enhancing collaboration across teams.

San Jose, California, United States

- Developed an AI reviewbot integrated with Review Board and RabbitMQ, providing immediate feedback to improve CI/CD practices, resulting in enhanced productivity and reduced peer review waiting times.- Experimented with LLMs such as Autogen, CrewAI, and Langchain to optimize the AI reviewbot for syntax, documentation, security, and code optimization, delivering a tool that provided detailed code reviews and improvements.- Utilized Docker for containerization and Git for version control to maintain a consistent development environment, facilitating seamless updates and rollbacks.- Created and executed comprehensive tests for the AI reviewbot, ensuring its functionality and accuracy, which enhanced its reliability and usability among engineers.

San Diego, California, United States

- Maintained software and hardware components of the DRMS system to ensure it was consistently prepared for training simulations. - Promptly addressed software faults with effective solutions, preserving system integrity and functionality.- Managed a team of thirteen and conducted technical training on DRMS networks and data distribution systems, enhancing team capability and performance.- Managed the schedule and project management for DRMS, ensuring timely completion of tasks and adherence to deadlines.- Acted as the primary contact for DRMS operators, handling troubleshooting inquiries and operational questions with expert knowledge.

San Diego, California, United States

Oversaw team Electronics Technicians responsible for maintaining and repairing all external communications equipment. - Managed the maintenance and troubleshooting of complex electronic communication systems, significantly enhancing system reliability and performance. - Led diverse teams of up to seven technicians, driving successful outcomes in high-priority missions and projects. - Excelled in diagnosing and resolving intricate electronic faults and conducted extensive training for over 150 sailors, substantially improving their competency in communications systems and maintenance protocols. - Achieved 2020 Junior Sailor of the Year and ranked first among 80 Second Class Petty Officers, highlighting my leadership and technical expertise.

San Diego, Ca

- Conducted detailed photo and video shoots for real estate listings, ensuring top-quality visual appeal and consistency with client branding requirements.- Utilized drones and advanced photography techniques to capture unique perspectives of properties, enhancing the attractiveness of listings.- Created walkthrough videos and 3D virtual tours to provide immersive experiences for potential buyers.- Efficiently manage photo editing and video post-production, including watermarking and formatting for various digital platforms.- Provided exceptional customer support by addressing client needs, resolving issues, and delivering high-quality visual content on time.

Master Of Arts - Ma, Ui / Ux Design

Bachelor Of Science - Bs, Computer Science, 3.7

Magna Cum Laude

Bachelor Of Arts - Ba, Communication And Media Studies