Kyle Long Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

- Supported a team of 35 full-time and 55 temporary employees thorough the implementation and utilization of a new build Blue Yonder (JDA) WMS system in a 700,000 sq. ft. startup furniture warehouse facility.- Directly led team of Wave Planners, Customer Service Associates, and Inventory Associates to maintain WMS system integrity: wave and order line management, and inventory accuracy of 50,000+ storage locations.- Conducted ongoing deep-dives to conceptualize, test, and implement ongoing WMS configuration and process updates that improve operational efficiencies.- Provided workload direction to operations team daily through reporting, analytics, and volume projections (Excel, Google Workspace) to ensure successful product flow.- Developed strategic partnerships with with Stores and 3PL Home Delivery Centers to assess and develop solutions that improve receipt of goods reducing customer cancellations by over 50% and damages by over 30% during startup phase.- Managed daily outbound transportation to 12 facilities in Texas and Colorado market.

Dallas, Texas

General Store Manager :: 5/2019-10/2022General Store Manager, Outlet :: 5/2018-5/2019- Operated 3 separate omnichannel businesses with annual revenue of $3.5m-$15.5m in both outlet and full-line formats including high-profile flagship store.- Lead teams 15-75 including Sales, Visual, and Operations Managers, Leads, Specialists, and core associates.- Drove double-digit increases in KPIs including: productivity (SPH/ UPH), quality of sale (ATV, AUR, UPT), outreach (Clienteling), and design services.- Designed and implemented multiple process improvement and store re-design projects supporting visual and operations initiatives improving sales and productivity by up to 21% through streamlined execution.- Recruited, hired, and developed multiple leaders that promoted into advanced roles through multi-unit talent planning.- Served as key stakeholder in multiple focus groups and pilot programs to support corporate merchandising, operations, and supply chain teams.- Collaborated with cross-functional teams to create and execute product flow improvement plan saving $1m annually in single location.

Dallas, Texas, United States

- Served as Visual Lead in 2 top door locations including new-concept boutique Men's Shop.- Leveraged business acumen to adapt floorset directives to drive incremental revenue and appeal to local clientele. - Support business initiatives in day to day execution of ship from store fulfillment programs, return to DC processes, and general customer support.

Dallas, Texas

General Manager: Pottery Barn Kids :: 7/2016-5/2018Associate Store Manager: West Elm, Pottery Barn Kids :: 11/2014-7/2016Assistant Store Manager: West Elm, Pottery Barn Kids :: 7/2011-11/2014- Drove year-over-year increases in sales, profitability, productivity, and gift registry creation across multiple locations $3-5.5m annually.- Built and fostered strategic partnerships with merchant, inventory, store operations, and supply chain teams to problem-solve and support brand initiates.- Supported 12 stores to improve profitability and sales per sq. ft. through tailored merchandising, allocations, and stockroom setup.- Oversaw new store openings and relocations of 7 domestic, 2 international stores across 3 brands both corporate and franchise-owned.- Participated in 4 concept store floorsets to develop & map brand-wide seasonal visual presentations.- Catch the Spirit of Service award winner a Store, District, and Regional level.- Annual member of President's Sales Club.

Saint Charles, Mo

- Negotiated production contracts with national touring groups and performers.- Production Office Coordinator for filming of nationally televised PBS concert special.- Acquired and analyzed bids from multiple vendors for projected expenses on productions and facility improvements.- Managed expense requisitions, purchase orders, and payouts for facility and Executive Director.- Coordinated multiple departments and arranged accommodations for successful execution of shows and special events.- Designed, proposed, and lead installation of two holiday decor packages each exceeding $100,000.

Bachelor Of Fine Arts (Bfa), Arts Administration :: Stage Management

Emphasis on arts administration, fiscal management, and legal affairs through 3 years of executive assistantship.

Education record