Long Lu Email & Phone Number

Champaign, Illinois, United States

• Provide quality customer service by responding customers inquires promptly and efficiently, maintaining customer satisfaction.• Trained and mentored new employees in necessary daily procedures, resulting in a decrease in onboarding time and an increase in productivity among new hires.• Collaborated with a team to achieve high levels of operational excellence, contributing to a 15% improvement in department efficiency.

Saint Joseph, Il

• Collaborated with team members to streamline workflow, resulting in an increase in processing efficiency. • Engaged in effective communication with team members to coordinate tasks, reducing processing errors and ensuring a decrease in processing time.• Demonstrated meticulous attention to detail in inspecting wild games, resulting in a high pass rate for quality standards.

New Rochelle, Ny

• Conducted thorough data analysis to determine optimal inventory levels, resulting in a reduction in excess inventory and a decrease in stockouts.• Assisted in maintaining a clean and customer-friendly atmosphere within the laundromat, contributing to an increase in customer retention rates.

Master'S Degree, Agriculture And Applied Economics

Bachelor'S Degree, Agriculture And Consumer Economics, 3.78/4.00

Dean List:Fall 2021

Associate'S Degree, Business Administration And Management, General

Dean List: Fall 2020 and Spring 2020