Loni Holt Email & Phone Number

• Facilitate daily scrum, sprint planning, sprint demo and retrospective meetings.Communicate clearly and positively at all times. Actively listen to team membersin order to know exactly what they need and how you can.
• Remove impediments or guide the team to remove impediments by finding theright personnel to remove the impediment. Learn from roadblocks in the pastand devises strategies to avoid those roadblocks in the future.
• Assist with internal and external communication, improve transparency, andradiate information. Stay diligent about honoring deadlines, keeping promisesand maintaining standards
• Create and provide team and timeframe performance metrics to management.Update metrics and create new graphs as necessary. Answer questions aboutmetrics in a timely and accurate manner.

Allen, Texas, United States

-Defined and documented API requirements and use cases for supporting IVR and web technology features and functionality, primarily for consumer self-service of credit reporting features such as report delivery, fraud alerts, security freeze, and dispute processing.-Took personal accountability for ensuring that each sprint and the backlog were consistently.

Allen, Texas, United States

- Supported multi-lingual Contact Center solutions team (IVR, Chat) - Facilitated scrum ceremonies - planning, daily scrum, sprint review, sprint retrospective - Coached team and product owners on Agile practices- Identified and resolved impediments to team progress - Defined project plans/roadmaps for multiple concurrent projects of assorted sizes.

Allen, Texas, United States

Scrum Master- Organized and facilitated all Scrum ceremonies, ensuring their positive, productive, and timeboxed nature.- Removed impediments to the Scrum team's progress, informed stakeholders of issues and risks, and facilitated mitigation strategies.- Prepared reports on deliverable progress and monitored KPIs related to schedules and finances in.

Bachelor Of Business Administration (B.B.A.), Information Technology

Master Of Business Administration (M.B.A.), Project Management