Lonnie Smith Email & Phone Number

Brainerd, MN

Brainerd, MN

Provide tier 1-3 support; manage and maintain virtual servers through server builds, updates, andmonitoring.Implemented and manage upgraded VOIP phone system.Created user training documentation for new and established solutions.Managed a large-scale roll-out of new equipment for all teachers and case workers in the organization.Managed vendor relations.

Nisswa, MN

Provided tier 1-3 support, and managed a dev. and production system, including various virtual hosts. HyperV, virtual SAN solutions (Starwind), server builds, updating, management, and monitoring.Specialized in NOC and systems management, and improved existing infrastructure. Ensured the hardwareand network setup was working, and troubleshot speed problems.

Chicago, IL

I provided Tier 3 support in Managed Services, MS software, Network Structure, Active Directory, Exchange, etc.

I managed a small team of Financial Aid advisors that worked with potential and current students to ensure they completed their Title IV funding application properly, set up the funding structure, and organized third party funding in the absence of Title IV Funding.

I provided Tech Level 1 Help Desk Support to employees, faculty and students at the College.

Bachelor Of Arts (B.A.), Theology/Theological Studies

Education record