Lora Mitchell Email & Phone Number

Fairfax, Virginia, United States

Chevy Chase

• Creating organizational systems for accurate record-keeping
• Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants.
• Prepare and monitoring vendor service contracts.
• Plan and coordinate tenant events
• Overseeing (5) commercial properties AR/AP functions.
• Provide administrative support to brokerage team.

Washington D.C. Metro Area

• Ensured completed lease agreements were in accordance with state and local rental laws and thoroughly educated residents on required stipulations in the agreements.
• Independently conducted one-on-one customer walk through of vacant units, answered questions regarding services and amenities and provided appropriate disclosures when required for new tenant screening.
• Conducted apartment tours, answered questions and highlighted selling features and benefit of the property.
• Processed and verified applications in a timely manner which increase the likelihood of successful rentals.
• Collected application fees and deposits and kept accurate records of all financial transactions.
• Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.

Washington D.C. Metro Area

• Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of various companies.
• Effectively working with vendors and tenants when resolving issues or request.
• Processing accounts payable in a timely manner
• Prepare lease agreements, maintenance requests, resident notices and other documents required.
• Prepare vendor proposals, contracts & tenant invoicing.
• Handled a range of administrative support and office management functions for clients or residents.

Washington D.C. Metro Area

• Meet prospective residents and provide details on terms and conditions for leasing
• Work with marketing and sales team to dives and implement new strategies for outreach
• Responsible for insuring the “model” apartments and target apartments are ready for show;
• Prepare lease agreements, maintenance requests, resident notices and other files required
• Maintain contact with all apartment locator services and local businesses to provide informational material.
• Develop full knowledge of application information required, screening processes and policies regarding rentals.

Washington D.C. Metro Area

• Manage monthly events calendar
• Develop and execute plans for event staffing
• General administrative duties as required
• Identify, secure bids and contracts for event vendors
• Coordinate the on-site event environment (signage, displays, social media advertising)
• Analyze event operations and prepare and implement recommendations for improving operational efficiencies within the events

Washington D.C. Metro Area

• Exceptionally familiar with greeting and seating protocols in a restaurant setting
• In depth knowledge of serving procedures
• Assisted the customers by working out their queries and grievances.
• Coordinated with other staff to ensure the availability of best service for the guests.

General Education

Bachelor Of Arts (B.A.), Fashion Merchandising