Lora Williams

Lora Williams Email and Phone Number

Senior Program Manager, IT Project Management at Frontier Communications @ Frontier Communications
norwalk, connecticut, united states
Lora Williams's Location
Brandon, Florida, United States, United States
Lora Williams's Contact Details

Lora Williams personal email

n/a
About Lora Williams

My Project Management experience has proven to be an effective asset in managing multiple projects and implementing the projects successfully within required deadlines and on budget. Using Effective communication with internal and external support teams is a skill I possess when building communication and consensus on technical and nontechnical issues of a project. My ability to analyze issues and make independent decisions has placed me in my current position at Frontier by creating and implementing standards for Project Management. I am currently responsible for acting as a focal point and a liaison between the business, the IT Teams and the external customers.

Lora Williams's Current Company Details
Frontier Communications

Frontier Communications

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Senior Program Manager, IT Project Management at Frontier Communications
norwalk, connecticut, united states
Website:
frontier.com
Employees:
10935
Lora Williams Work Experience Details
  • Frontier Communications
    Specialists, It Project Management
    Frontier Communications Jan 2010 - Present
    Tampa/St. Petersburg, Florida Area
    Responsible for leading the migration for existing Call Center knowledge repositories into Pega Knowledge Management Platform. Performing system administrative responsibilities, providing defect management and fulfillment as well as, managing project plan, financials, vendor management, and manager of business analyst for requirements. Also responsible for training Curriculum developers within the Call Center for company wide implementation. Leading multiple teams onsite/onshore/offshore to design and deliver complex technology business solutions.
    View
  • Verizon
    Specialist - Systems Analyst And Programming
    Verizon Jul 2004 - Jan 2010
    Served as ATIS OBF (Ordering and Billing Forum) Representative and Co-Chair Leader in LSOP committee. Ordering and provisioning project coordinator local telecommunications services between wire line and wireless providers. Increased productivity and efficiency by identifying synergies and automation opportunities to reduce costs.
    View
  • Verizon
    Wholesale Markets - Specialist Technical Support
    Verizon Mar 2001 - Jul 2004
    Tampa/St. Petersburg, Florida Area
    Coordinated and executed CLEC User Acceptance Testing and Support for new and existing CLEC electronic initiatives, tested transports (EDI, CORBA, Interactive Agent, and FTP), provided troubleshooting for CLEC Test Environment issues and facilitated crisis calls for resolution.
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  • Gte
    Systems Engineer
    Gte Mar 1996 - Mar 2001
    Tampa/St. Petersburg, Florida Area

Lora Williams Skills

Microsoft Office Customer Service Microsoft Excel Leadership Microsoft Word Research Powerpoint Public Speaking Social Media Marketing Microsoft Project Change Management Team Building Cross Functional Relationships Project Management Quality Assurance Project Coordination Uat Coordination Technical Writing Technical Documentation Technical Leadership Technical Analysis Technical Support Crisis Management Change Control Systems Analysis Business Analysis Business Process Business Process Improvement It Management It Transformation It Service Management It Solutions It Operations Data Analysis Data Center Carrier Services Carrier Relationships Carrier Relationship Management Wholesale Operations Customer Experience Customer Support Facilitators Release Management Telecommunications Telcoms Troubleshooting Edi Xml Xml Schema Xml Standards Clarity Quality Center Quality Control Data Processing As400 System

Lora Williams Education Details

Frequently Asked Questions about Lora Williams

What company does Lora Williams work for?

Lora Williams works for Frontier Communications

What is Lora Williams's role at the current company?

Lora Williams's current role is Senior Program Manager, IT Project Management at Frontier Communications.

What is Lora Williams's email address?

Lora Williams's email address is lo****@****ftr.com

What is Lora Williams's direct phone number?

Lora Williams's direct phone number is +181364*****

What schools did Lora Williams attend?

Lora Williams attended Nova Southeastern University, Nasvhille Technical Institute.

What are some of Lora Williams's interests?

Lora Williams has interest in Electronics, Outdoors, Home Improvement, Reading, Sports, Travel, Fishing, Home Decoration.

What skills is Lora Williams known for?

Lora Williams has skills like Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, Research, Powerpoint, Public Speaking, Social Media, Marketing, Microsoft Project, Change Management.

Who are Lora Williams's colleagues?

Lora Williams's colleagues are Dan Mccarthy, David Pridgen, Jason Cook, James Halbert, Cody Werhel, Harmony Suda, Fain Allysia.

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