Loreene L Kemperman Email & Phone Number

Coldwater, Mi, Us

Coldwater, Mi

Coldwater, Mi

A leading provider of Workforce Management and Benefits Administration solutions for small to mid-size companies. * Manage external vendor relationships for integrated services providing workers compensation pay-as-you-go, on-boarding, and benefit carrier feed services* Manage integration with internal systems providing COBRA and Fringe Benefit Administration* Provide project management for benefit carrier feed implementation and integrated services for direct customers and Certified Network partners/resellers* Lead continuous process improvement activities related to integrated services; participate in continuous improvement activities with integrated service vendors* Lead HCM Integration Team, providing Tier 2 support (internal & external customers) for integrated services* Author documentation & training materials; provide training to internal users, customers, Certified Network Partners* Author integrated services Best Practice guidance for members of the Certified Partner Network* Serve as liaison between the Benefit Implementation Team and the Development Team

Coldwater, Mi

A leading provider of Workforce Management and Benefits Administration solutions for small to mid-size companies. * Managed external vendor relationships for integrated services providing workers compensation pay-as-you-go and benefit carrier feed services* Managed integration with internal systems providing COBRA and Fringe Benefit Administration* Provided project management for benefit carrier feed implementation and integrated services* Led continuous process improvement activities related to integrated services* Provided Tier 2 support (internal & external customers) for integrated services* Authored documentation & training materials; provided training to internal users, customers, certified network partners* Authored integrated services Best Practice guidance for members of the Certified Partner Network* Served as liaison between the Benefit Implementation Team and the Development Team

Coldwater, Mi

* Developed and established quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles (SDLC)* Developed and implemented formal Change Request procedure requiring management approval for all requested changes* Led the black-box and user acceptance testing of new features and functionality; developed regression testing suites to ensure full testing coverage in key areas* Provided SME industry expertise to development staff* Authored User Guides, Release Notes, system development standards, and training materials* Conducted internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation

(Contract position through Arrow Strategies at Pfizer, Inc. – Worldwide Technology, Kalamazoo, MI)* Identified and resolved compliance gaps by remote site audits of 5000 networked devices at more than 50 sites worldwide for Fortune 500 client* Created a streamlined and consistent process for documenting compliance of networked devices electronically and graphically to save the client time, money, and resources

(Contract position through Stelex-TVG at Pfizer, Inc. – Global Manufacturing, Kalamazoo, MI)* Developed a comprehensive commissioning and qualification plan for a multi-component sterile manufacturing production line installation for a Fortune 500 client, using knowledge of Best Practices and client Engineering input* Increased and maintained client satisfaction throughout the duration of the project, serving as Project Team Lead, supervising up to eight consultants, and completing project milestones on time

Lexington, Ky - Coldwater, Mi

An industry leader in web-based research automation applications (BRAAN2) for institutions seeking an electronic means to manage compliance* Designed and implemented custom configurations of industry-leading software (BRAAN2) to resolve organizational obstacles in research compliance to maintain and enhance compliance resulting in reduced review cycle times, reduced paperwork, and increased investigator/reviewer satisfaction* Led the validation and black-box testing of new features and custom client configurations using IRB/IACUC and 21 CFR Part 11 expertise; advised a testing team of four Functional Analysts, six Developers, three Project Managers, and independent client testers* Participated on Enhancement Team, developing solutions to and advising clients regarding evolving Best Practices* Authored user manuals, system guides, and training materials; delivered training to end users and testing teams

(Contract position through Tri-Com Consulting Group at Pfizer, Inc. – Global Research & Development Informatics Quality Management, Kalamazoo, MI)* Provided Software Quality Management guidance on the System Development Life Cycle (SDLC) for large- (global) and small- (local) scale deployments of COTS and proprietary software and ensured 21 CFR Part 11 compliance for Fortune 500 client* Coordinated multi-site system roll-outs; brought new corporate acquisitions into compliance with client SOPs and current standards

(Contract position through PRIMA Communications, Inc. at Pharmacia Corp. – Worldwide Pharmaceutical Science Quality Systems and Global Manufacturing Engineering, Kalamazoo, MI)* Completed validation and compliance GAP analysis; documented site-specific processes and procedures and proposed solutions to standardize processes globally for Fortune 500 client* Led software validation team including four Quality Systems Analysts working at multiple deployment sites; authored, executed and reviewed test scripts for client* Participated in sterile and non-sterile equipment validation teams* Authored user manuals, system guides, and training materials; delivered training to end users and testing teams

Mattawan, Mi

Bs, Experiemental Psychology & Biomedical Sciences

Education record