Lorena De Anda Email & Phone Number

San Leandro, Ca

- Lead design and implementation of daily management system- Coach and counsel leaders, front-line staff, project teams, etc., on: - Lean/Process Improvement Projects - Leadership Engagement - Changing Management - Strategic Alignment - Framing Key Messages - Leveraging Resources - Data Analysis- Successful at: - Managing multi-regional/site projects - Utilizing process improvement methodologies to achieve key organizational objectives - Establishing strong relationship with regional and local teams to achieve identified goals - Tracking multiple timelines to ensure project completion and team success - Creating visually appealing presentations that are engaging and thought provoking- Lead and and/or provide technical leadership to high visibility projects to identify areas of opportunity to improve the patient experience- Excellent presentation and facilitation skills- Excellent written and verbal skills across a variety of audiences

Oakland, Ca

- Manage multi-regional projects focused on achieving national quality goals- Coach and counsel project teams on: Leadership Engagement, Strategic Alignment, Framing Key Messages, Leveraging Resources, Data Analysis- Establish strong relationship with regional teams in order to achieve stated goals- Align and connect projects to Kaiser Permanente's National Functions in order to achieve mutually beneficial outcomes- Track multiple timelines in order to ensure project completion and team success- Promote and disseminate promising practices and lessons learned from regional projects- Provide subject matter expertise on the intersection of care and diversity and inclusion, inclusive of legal, regulatory, and accreditation standards- Create and deliver presentations to regional and national teams and leaders in order to garner support for projects- Write summary reports for multiple audiences promoting- Serve as a subject matter expert to numerous regional and Kaiser Permanente's National Functions

Oakland, Ca

- Supervised staff at multiple levels - Created and executed performance improvement plans- Managed highly confidential employee information- Managed employee and contingent worker recruitment, hiring, and on-boarding- Developed multiple-year strategic plan for unit and individual projects- Developed business plans for new projects- Developed and implement multiple project-specific goals, work plans, and project evaluation- Projected and managed staffing needs, set priorities accordingly- Wrote and produced reports and promotional materials for internal, external audiences, including federal and private funders- Managed budgets for multiple projects and unit - Co-lead development of plenary sessions for department’s annual conference

Oakland, Ca

Analysis/evaluation of business and/or system process and functional requirements, development of business cases, client support during system development and implementation. Develop relationship with upstream and downstream business partners. Develop/maintain and change business processes, and understand the business processes of assigned partners and how they relate to unit's functional areas. Develop and recommend changes to business processes.

Analyzed legislative and administrative policies in order to proactively respond to new legal requirements. Conducted policy research and analysis, wrote policy briefs. Researched local and state policies impacting programs and projects.

San Francisco, Ca

Lead training and education efforts for programs and unit. Developed and implemented multiple trainings for physicians, staff, and other professionals. Developed and implemented evaluations for multiple trainings.

San Francisco, Ca

• Assisted in the development and implementation of personnel policies and procedures• Prepared and maintained employee handbook and policies and procedures manual• Participated in developing department goals, objectives and systems• Performed benefits administration to include claims resolution, change reporting, approving invoices for payment and communicating benefit information to employees• Conducted recruitment efforts for all exempt and nonexempt personnel, students and temporary employees• Conducted new-employee orientation• Handled employee relations counseling and exit interviewing• Maintained company organization charts and the employee directory• Maintained human resource information system records and compiled reports• Maintained compliance with employment federal and state regulations

Bachelor Of Arts (B.A.), Social Welfare

Activities and Societies: Mujeres en MarchaDomestic Violence Hotline volunteer

Master Of Social Work (Msw), Concentration: Social Policy & Evaluation

Activities and Societies: Latino Social Work Coalition