Lorena Hernandez Email & Phone Number

Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures and telemarketing calls. Temporary employee interview and screening for potential hire, including background checks drug screenings resume revival.Performed weekly payroll for over five hundred employees, handed out payroll at the end of the week. Kept constant communication with supervisors as well employee to insure success in the workplace.Recruitment for direct hire positions as well as temporary to hire positions in all fields of employment.

Aurora Il

Responsible for the recruitment and training of customer service representatives.Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures and telemarketing callsSuccessful account retention record of 98%.Performed research amongst client base to seek feedback on sales techniques, follow-up methods and quality of after service to ensure client retentionImproving customer service based on client feedback through the development of new policies and procedures. Successfully handled all public relations issuesAccounts Payable (debt collection) and receivable skills with a 30 day turnaround time.Temporary employee interview and screening for potential hire, including background checks drug screenings resume revisal.

Education record

Cetification In Photograhy, Art/Art Studies, General