Maintained organized filling system both electronically and manually for easy access when needed.Created and maintained databases of names, addresses, phone numbers and other relevant contact informationfor employee use.Updating costumer database in Excel, payment control and related activities.

In-flight Safety and Passenger Service Supervisor.Ensure effective communication with the team, fostering a pleasant work environment and teamwork. Working seamlessly with the cabin crew to ensure a smooth and coordinated service. Developed strong interpersonal skills to effectively address customer needs and complaints. Ensuring all aspects of the passenger experience, from seating to dining, meet high standards.

Scheduled and confirmed appointments for clients, costumers or supervisors. Created and maintained databases of names, addresses, phone numbers and other relevant contact information for employee use. Arrenged bussiness trips and handled reservations. Provided administrative support to team members and management daily tasks

Providing high-quality service to meet the specific needs and expectations of bussiness class passengers.

Trained in emergency evacuation procedures, CPR, and First Aid.Utilized problem solving skills when handling difficult customers or resolving conflicts between passengers.Demonstrated excellent customer service skills, providing assistance to passengers in a timely and professional manner