Lorena Martinez Email & Phone Number

Houston, Texas, United States

- Provided case management through conducting legal intake, prepared client contracts, managed case database, performed office tasks, and monitored deadlines and court dates- Communicated regularly with clients to prepare applications and gather other supplemental evidence needed for their respective legal case - Experience with preparing and filing pleadings, Requests for Evidence (RFE’s), motions, affidavits, applications, and other legal documents under attorney supervision- Created and tracked client bills and invoices to ensure client payments are verified and updated in account records

Worcester, Massachusetts

- Coordinated with team members to conduct legal research and country condition reports to support client cases - Reviewed client files regularly, performed data entry, and prepared weekly status reports while tracking multiple deadlines simultaneously for firms’ clients- Served as liaison between the law firm, clients, government agencies, and legal representatives

Houston, Texas

- Differentiated instruction to meet all students' needs- Completed progress reports which included individualized notes regarding students' strengths and areas of improvement- Developed constructive and cooperative working relationships with teachers and other professionals- Adapted teaching methods and instructional materials to meet students' and teachers' varying needs and interests- Organized and supervised games and other recreational activities to promote physical, mental, and social development

Houston, Texas

- Greeted customers and assisted each customer with inquiries regarding store and merchandise- Maintained knowledge of current sales, promotions, policies, exchanges and security practice- Trained and facilitated new associates- Kept marketing and promotional materials up to date- Advertised rewards card programs to customers

Houston, Texas

- Prepared and ensured that meals are prepared for patients are in sync with the doctors' orders- Prepared detailed reports to communicate with other CNA's and nurses about any patients changes or new behaviors in order to effectively meet their needs- Accurately charted residents' activities and food and drink intake- Assisted patients with activities of daily living skills including personal hygiene, grooming, bathing, and dressing- Provided assistance who had limited mobility by helping them walk, transporting them in and out of bed and wheelchair, from rooms, dining area, activity area, and any other area within the facility.

Houston, Texas

- Greeted all clients who entered the store with enthusiasm- Maintained the standards of cleanliness and organization in my assigned area- Provided information about products with their features and benefits to customers- Created and maintained relationships and loyalty with customers through personal interaction- Attended periodic vendor training seminars and achieved the highest level of product knowledge- Took inventory and replenished stock

Houston, Texas

- Ensured that customers were served quickly and properly to drive customer satisfaction- Handled customer complaints and queries about the food and service - Efficient in handling tasks under peer pressure and fast-paced environment- Counted money at the end of the night, entered data into the computer, and counted the deposit- Trained new employees on various duties to ensure the establishment’s success

Bachelor'S Degree, Psychology And Latin American, Latinx, And Caribbean Studies

Activities and Societies: Latin American Student Organization

High School Diploma

Activities and Societies: National Honor Society, Science Honor Society, Spanish Honor Society, History Honor Society, Math Honor Society.